Store Supervisor

Shift Lead 

Loving Cup, LLC  

WHO WE ARE 

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team. 

A DAY IN THE LIFE 

As a Shift Lead, you will prepare and serve a variety of hot and cold beverages while providing fast, quality customer service. You will ensure the store is clean and sanitary, products are stocked, and fun is being had on every shift. 

SHIFT LEAD BENEFITS 

• Free all you want brewed coffee on shift 
• FREE specialty drink on shift 
• 50% off all drinks and food 
• Flexible schedule 
• Cash tips 
• Leadership training programs available to promote upward mobility 

DUTIES & RESPONSIBILITIES 

• Leading shifts – including morning rushes, middays, and closes. 
• Training new Baristas 
• Perform shift opening and closing duties as assigned. 
• Greet customers, take orders, prepare and serve beverages, as well as various sweet offerings, in accordance to established service standards (i.e., coffee, espresso drinks, blended coffees, teas, pastries). 
• Clean, sanitize and maintain store. 
• Ensure proper food handling procedures are followed. 
• Stock and replenish food, beverages, and utensils as needed. 
• Ensure consistent product availability by keeping adequate inventory; communicate shortages as necessary. 
• Efficiently serve customers by being knowledgeable of offerings. 
• Research and resolve quality and service complaints and/or issues. 
• Assist with receiving, unloading, and distributing deliveries. 
• Additional duties as assigned. 

You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage, training, and benefit programs, which can vary between franchisees. 

Workdays Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Holidays