What are the responsibilities and job description for the Retail Supervisor position at Lowe Home Improvement?
As an Night Operations Department Supervisor, this means:
- Removing barriers, addressing inefficiencies, and enabling staff to delighting our customers.
- Collaborating with front-end and back-end operations associates to ensure items are adequately stocked.
- Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
The Night Operations Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. The Night Operations Department Supervisor impacts Lowe’s mission daily by planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back end and front end of the store, facilitating the store’s ability to provide a superior customer shopping experience and maximize sales and profitability.
To be successful, the Night Operations Department Supervisor must collaborate and communicate with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives. The individual in this role must continuously drive efficiencies and be able to teach others the skills needed to maintain effective store operations. It is important that this associate communicate upward to keep management informed of concerns, issues, recognitions, and morale.
What We're Looking For
- Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
- Requires working overnight shift.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
- High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
- Experience providing direction or supervision to teams (with or without direct report responsibility).
- Experience supporting or participating in the process of training, mentoring and developing associates.
- Experience working cross-functionally.
- Experience Using Microsoft Office Suite.
- Ability to obtain sales related licensure or registration as may be required by law.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Job Type: Full-time
Pay: $17.65 - $25.59 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Retail sales: 3 years (Required)
Work Location: One location