What are the responsibilities and job description for the Fulfillment Team Lead position at Lowe's?
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Fulfillment Lead, this means:
- Picking and checking merchandise for customer pickup, delivery, and installer pickup.
- Being friendly and professional, and engaging customers as they enter the store, helping them find merchandise if needed.
- Engaging in safe work practices and encouraging others to do the same.
The Fulfillment Lead spends most of his/her time checking, managing, and fulfilling orders. These orders consist of online, pick up later, delivery, install and pro. As Fulfillment Lead, he/she provides supervision, coaching, and support to the Fulfillment Associates. This associate also assists by making recommendations to solve issues and by prioritizing work to meet customer needs.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores
Job Type: Full-time
Pay: $17.50 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Experience:
- Customer support: 1 year (Required)
Work Location: In person
Salary : $18 - $21
