What are the responsibilities and job description for the Director, Strategic Accounts- Construction & Restoration position at Lowes?
The primary purpose of this role is to maintain key national pro accounts that are large entities, associations, and GPOs. This position fosters key relationships and ensures that the customer's needs are being met in order to increase Lowe's market share in the pro services industry.
• Oversees and manages key relationships with large-opportunity clients, associations, and GPOs to ensure that their service needs are fulfilled to their satisfaction
• Ensures through quality service that the contractual agreements between Lowe's and the customer are being met in order to mitigate risk, reduce liability, and maximize demonstrative leverage for Lowe's
• Responsible for growing new business, providing support and finalization for the closing of key accounts as needed as well as identifying new sales segments for pre-existing clientele
• Leads ProServices efforts to integrate business opportunities generated by Lowe's New Business Development team
• Utilizes target marketing opportunities and field partnership connectivity to strengthen the ProServices segment within the Lowe's enterprise
• Optimizes the return on each client by understanding their needs and looking to grow the Lowe's ProServices offerings they can give them
• Possesses a general understanding of the legal ramifications of accounts, so that Lowe's legal resources are not misused in reviewing accounts that would pose a liability
• Works cross-functionally to develop and implement selling and fulfillment solutions
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.