What are the responsibilities and job description for the Courier position at LTS (VA)?
LTS is an acknowledged and award-winning multi-ISO/CMMI Level 3 appraised business focused on delivering first-class solutions to solve our clients’ business and technical challenges in providing quality healthcare and security to our nation.
- Maintain effective communication with Local Leadership to support team success.
- Load, transport, and deliver items to internal and external clients or businesses in a safe, timely manner.
- Support the delivery team's success by ensuring items are packaged and labeled correctly and safely delivered to the correct locations/clients.
- Submit daily collection reports.
- Provide reliable service for kiosks and a positive customer experience in the field.
- Drive to designated specimen collection points (kiosks, drop boxes, or other physical sites) to retrieve samples using personal vehicle.
- Package and deliver/ship test samples per standard operating procedures.
- Follow provided instruction to test functions at a kiosk to ensure it is working properly and provide information to the production team, as instructed.
- Restock kiosks with test kits, as instructed.
- Deliver or pickup supplies to and from designated locations.
Additional Duties:
- Must follow all LTS safety, infection control, and professional protocols including, but not limited to, proper donning of Personal Protective Equipment while collecting samples.
- Must be able to drive up to an hour radius of assigned area.
- Must follow best practices for safety, both on the road and while loading/unloading supplies.
- Must plan route with adequate time to meet identified shipping/delivery deadlines.
- Must have reliable transportation and mobile phone for use on the job.
- Must adhere to assigned routes, schedules, safety procedures, and transportation laws.
- Must report issues impacting service and/or customer satisfaction in real time.
Required Skills & Qualifications:
- Basic computer and mobile device/phone skills.
- Flexibility to work on-call.
- Ability to pass background check.
- Active driver’s license.
- Clean driving record.
- High school diploma or equivalent.
- Courier or customer service experience preferred.
- Strong time management, organizational, and customer service skills.
Physical Requirements:
- Ability to perform job duties while wearing personal protective equipment (PPE) including mask and gloves in both indoor and outdoor settings.
- Ability to work inside and outside for extended periods of time.
- Ability to perform job duties while, standing, walking, squatting, bending at the waist, kneeling and sitting for extended periods of time.
- Ability to lift and carry up to 15-20lbs., and reach in all directions unassisted.
- Ability to use lifting motion over and below waist from 15-20 lbs. without assistance.
- Ability to use vision or corrective vision to determine depth perception and to discriminate between color coated objects.
- Ability to perform gross motor functions, fine motor functions and maintain olfactory sensory functions.
- Ability to work in latex safe environment.
- May be exposed to occupational dangers such as infectious diseases and outdoor inclement weather.
Salary : $28,300 - $35,900