Service Specialist

With a purpose to make tomorrow a little bit better than today, Lube-Tech provides an environment where you can love what you do and be your best every day.

What you will enjoy about being a part of a 2022 Top Workplace USA and Star Tribune Top Workplace Team:

• Full-time (Monday - Friday)
• Top Tier benefits starting on your first day (including medical, dental, vision, FSA, HSA, 401k, Paid Parental Leave, voluntary accident, critical illness, hospital, and supplemental life insurance)
• $4,500 sign-on bonus
• 15 paid days off
• 10 paid holidays
• Profit-Sharing accelerated by YOUR performance
• 401(k) with company match
• Tuition reimbursement
• Company provided tools, uniforms, and personal protective equipment

JOB PURPOSE or JOB SUMMARY:

The Field Service Technician for Lube-Tech will install and service equipment such as rotary lifts, fluid dispensing pumps, steel and poly liquid and lubricant storage tanks, DEF storage equipment, and other related equipment. This person will provide excellent customer service, responding to customer demand calls and perform preventative maintenance on contracted and owned equipment. The Field Service Technician will work with mid-sized businesses and government agencies to ensure equipment is fully operational and properly maintained and will manage vehicle inventory and perform related administrative tasks. Lube-Tech offers a variety of internal and supplier training programs to ensure company Field Service Technicians are up-to-date with the latest technology and knowledge needed for this position.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Install and set up new equipment independently with supervision or direction
• Display mechanical aptitude to service and repair a variety of equipment
• Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions
• Accurately log and report parts and inventory used to complete repairs
• Interact with management and other personnel to analyze and correct any equipment performance issues
• Follow specific preventative maintenance schedules
• Perform preventative maintenance checks on all machine components, replacing items as needed
• Complete field service reports and close out work orders as necessary
• Complete and submit daily/weekly online timecard and expense report
• Responsibility of company service van being stocked and maintained
• Participate in weekly tech meetings
• Other duties as required
• Be willing to travel with the possibility of staying overnights. (<10%)

MINIMUM QUALIFICATIONS:

Education:
High School Diploma or GED required

Experience and/or Training:

• Strong written, verbal and interpersonal communication skills
• Mechanical skills and aptitude
• Proven 1-3 years of field service experience
• Team player with a positive attitude
• Strong customer service ability

Licenses: Valid driver’s license, including ability to obtain Health Card

Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)