What are the responsibilities and job description for the Service Manager position at LUMA Residential?
Job Details
Description
$1000 Hiring bonus paid on first check to show you our excitement to have you join our LUMA family!
Location: Wind Dance Apartments 1220 Indian Run Drive Carrollton, TX 75010
Summary:
The Service Manager of LUMA Residential is to keep the property maintained and operating 24 hours a day through effective leadership, team building and coaching. Train, implement and follow LUMA Residential service programs, policies and procedures, including a monthly preventive maintenance program and inventory control system; must be able to assist in leading the other service staff and FOLLOW safe work habits through training and weekly and monthly meetings. Service Manager is expected to assist the Property Manager in budget adherence through cost and time saving suggestions regarding maintenance operations, inventory control, and ordering of supplies with proper authorization.
Service Manager has authority and responsibility to perform the functions and tasks set forth in the following.
· Able to perform all service requests, including A/C and appliance within 24 business hours
· Schedule and perform preventive maintenance; complete monthly property and hazard inspections
· Schedule and supervise complete make ready process.
· Maintain parts/supplies inventory
· Lead the service staff and provide in-house service training to ensure safety practices
· Monitors curb appeal daily
· Maintain a professional appearance
· Available for rotating call
Standards:
It is the policy of LUMA Residential that the highest possible professional standards are maintained at all times when you perform your assigned duties and responsibilities. Our success as a business is directly related to the quality of the services that we provide. In the performance of your duties as a Service Manager as described below, you are accountable for all of your actions.
Your contact with building owners, residents, contractors and LUMA Residential personnel is to be guided by professional standards including positive, constructive, supportive, and team building behavior.
Qualifications
Required Qualifications
· 2 years experience in full-time apartment maintenance
· ability to communicate verbally and written with good English skills (Bilingual preferred)
· own tools to perform the job and must possess or have available a motor vehicle with current insurance at all times
· able to implement, train and monitor work safety programs
· high school diploma or equivalent
· willing to contribute in other areas, i.e., cleaning grounds, painting, etc.
· formal maintenance training and have CFC II certification and current pool operators license
· must possess and maintain a current (active) drivers license at all times
