What are the responsibilities and job description for the Field Technician I position at Lumen?
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology
The Role
Basic level installation, decommissioning and troubleshooting problems of network equipment and circuits. Responsible for preventative and demand maintenance of the network, critical infrastructure, materials management, and becomes familiar with the company's systems and applications. In some instances, may be responsible for the outside plant network in a given geographic boundary, including metro and long haul fibers.
The Main Responsibilities
- Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials.
- Maintains tools, test sets, and electronic equipment including, but not limited to: fiber optic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment.
- Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment.
- Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair.
- Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.
- Responsible for learning all of the systems and applications required to perform the job function adequately.
- Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments.
- Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants
What We Look For in a Candidate
Required:
- High School Diploma or GED or up to 2 years of relevant job experience including 1 years network monitoring, installation, or maintenance/repair.
- Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).
- Have knowledge of locating fiber optic cable, right-of-way, and As-Builts.
- Must maintain site security and cleanliness.
- Must have PC skills and be well versed in Microsoft Windows and Office applications.
- Must possess the ability to quickly learn corporate databases.
- On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.
- A valid driver’s license and satisfactory driving record.
- Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 75 lbs.; works in all weather conditions
Preferred Qualifications:
- 2 years of relevant job experience
- Attention to detail with good organizational capabilities.
- Ability to prioritize with good time management skills.
Requisition #: 325312
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
36450
Salary Max :
81000
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information . We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Salary : $36,450 - $81,000
