What are the responsibilities and job description for the Hospice Director of Clinical Services position at Luminary Hospice?
JOB RESPONSIBILITIES & DUTIES:
- Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
- Provides guidance and counseling to coordinators and Clinical Services Manager to assist them in continually improving all aspects of hospice care services, provided through organization personnel.
- Assists Clinical Services Manager in managing clinical teams and planning.
- Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
- Assists the Executive Director/Administrator in the preparation and administration of the organization's budget.
- Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues, or expenses.
- Evaluates performance of Clinical Services Manager.
- Assists Clinical Services Manager to develop skills and techniques in evaluating the performance of clinicians and supportive care staff.
- Hires, evaluates, and terminates organization personnel.
- Conducts annual evaluations on clinicians and supportive care staff, or more frequently if indicated.
- Oversees the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities.
- Assures proper maintenance of clinical records in compliance with local, state, and federal laws.
- Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
- Develops, implements, and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated.
- Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
- Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization.
- Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.
- Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards.
- informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel.
- Promotes hospice referrals in the health care community.
- In the absence of the Executive Director/Administrator, the Clinical Director will become the acting Executive Director/Administrator and will be vested with authority to act on behalf of the Executive Director/Administrator.
- Perform other duties as assigned by the Executive Director/Administrator.
- Communication: Demonstrate knowledge to reply and receive information to and from others.
- Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations
- Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others.
- Time Management: Demonstrate ability to manage your time productively and efficiently.
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