What are the responsibilities and job description for the Customer Communications Associate position at Luminex?
Prioritizing customer satisfaction and acquisition has been the key ingredient for our exponential growth and success in recent years. Regardless of the marketing industry’s evolution, nothing promotes a product like a positive professional with a warm disposition.
Our team has an immediate opening available for a Customer Communications Associate to assist customers through the sales process, provide them with a first rate experience, and represent our clients’ brands.
How you’ll impact our firm:
- You’ll quickly build long lasting relationships with customers that will retain them and lead to customer referrals
- You will assist with generating new business by introducing products to potential customers and initiating the sales cycle
- You’ll professionally and pleasantly resolve customer concerns and/or issues with redeeming promotions
- You will be the first point of contact for all customer interactions
- You’ll be an integral part of our clients’ growing customer base
- You’ll provide customers within the local market with products and services that will improve their quality of life
- You’ll contribute to the continued education and success of our Customer Communications Team by providing feedback and suggestions
Why you’ll love our team:
- We work hard to foster an environment conducive to career growth
- We regularly recognize our team members for good performance and conduct
- We provide ample incentives for hard work with merit based rewards
- We will give you access to a network of professionals across the nation from our satellite offices for additional support and advice
- We offer full paid training using hands on techniques
- You’ll enjoy complementary weekly team activities such as: dinners, bowling, sporting events, concerts, and more
- We offer travel opportunities for networking purposes in addition to an annual performance based vacation to a tropical destination
Career growth and earning potential is uncapped. Leave your mark here.
Salary: $36,500.00 to $54,600.00 /year