What are the responsibilities and job description for the Supply Chain Qulity Manager position at Lundberg Family Farms?
The Supply Chain Quality Manager will play a key role in coordinating product supply chains, working with vendors and contract manufacturers to meet quality, service, and cost objectives. This position also involves developing and implementing Safe Quality Food (SQF) programs, ensuring compliance with food safety risk assessments, vendor qualifications, specification development, and audits.
Key Responsibilities:
Quality, Food Safety, & Regulatory Compliance:
- Support the development, implementation, and continuous improvement of Lundberg Family Farms (LFF) Supply Chain Quality Program.
- Oversee documentation related to the management of the LFF Supplier Quality Program, including raw material and finished product specifications.
- Lead Quality/Food Safety audits, providing recommendations to improve co-manufacturer performance and material quality.
- Establish and implement quality and food safety procedures for incoming goods.
- Verify and update food safety plans (HACCP) at external manufacturers, both contract and supplier.
- Collaborate with Procurement and Senior Contract Manufacturing Manager to maintain contract manufacturer and vendor scorecards/Key Performance Indicators (KPI).
- Provide technical leadership in resolving food safety/quality issues (e.g., recalls, product holds).
- Oversee the development and maintenance of Global Food Safety (GFSI) and Foreign Supplier Verification Programs (FSVP) related to the supply chain.
Product Quality & Consumer/Customer Expectations:
- Serve as a core team member in New Products Projects.
- Drive quality improvements at co-manufacturers through consumer complaint reviews and SCAR effectiveness.
- Act as the Operational Readiness Manager for initial production runs and hand-offs, ensuring smooth transitions.
Quality Improvement Projects:
- Lead and implement cost-saving and productivity improvement initiatives.
- Stay familiar with in-house and co-packer manufacturing capabilities to leverage new opportunities and product expansion.
People Development & Organizational Growth:
- Promote and lead by example in maintaining high health and safety standards, supporting Environmental, Health, and Safety (EHS) compliance in all quality operations.
- Carry out supervisory duties, including performance assessments, coaching, and staff development.
- Draft and administer development plans, providing growth opportunities for team members.
- Foster a collaborative environment that encourages innovation and accountability among team members.
- 5 years in food/beverage industry with demonstrated experience/achievements in quality, food safety, operations, engineering, or product development; experience in agriculture and organics preferred.
- Bachelor of Science in technical field such as Food Science, Packing Science, Nutrition, Biology, or related field.
- Experience developing Consumer Packaged Goods (CPG), identifying and implementing of cost-saving opportunities preferred.
- Strong experience with GFSI, implementing and maintaining the program (Safe Quality Food (SQF)/ British Retail Consortium (BRC) or equivalent).
- Food Safety Plan (HACCP) certified with experience in implementation of the program.
- Demonstrated experience/achievements in Project management
- In-depth knowledge of food safety principals, allergen control, and Sanitation Standards associated with HACCP, Good Manufacturing Practices (GMP), SQF/GFSI requirements.
- Working knowledge of environmentally and socially sustainable business practices and Lean fundamentals.
- Intermediate knowledge of Microsoft Office suite of programs including Excel, Outlook, Word, PowerPoint, SharePoint, and Smart Sheet.
- Must maintain a valid CA driver’s license or in the state of residence and meet insurability standards of our auto insurance carrier.