Assistant Program Director (5852)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant.

LSF is looking for a talented Assistant Program Director who wants to make an impact in the lives of others.

Purpose & Impact:

The Assistant Program Director will support the mission and purpose of the assigned LSF program. Will assist the Program Director by providing direction to Case Manager Supervisor, Case Managers, House Coordinators and youth Care Specialists.

Essential Functions:

• Monitors daily operation of assigned units to assure client safety and case management progression toward agency’s contract goals.
• Identifies cases of special interest or increased risk, and arranges for staffing with Case Manager, Supervisor and Program Director.
• Reviews random samples of case files and system notes from each assigned unit to determine effectiveness of services and quality of documentation.
• Meets with each assigned Supervisor at least once every 2 months to review cases, and to assure Supervisor’s compliance with bi-monthly one-on-one supervision of Case Managers.
• Meets regularly with Program Director to review cases.
• Participates with Program Director and Quality Assurance Manager in formulation of agency policies, and with agency CQI activities.
• Attends staffing and Program meetings as required.
• Is available by cell phone 24 hours 7 days per week unless on agency approved leave.
• Performs written employee evaluations for all assigned Supervisors.
• Responds to staff and clients to ameliorate problems.
• Participates in recruitment, hiring and training of new employees.

Physical Requirements:

Must be able to be on-call as needed, and be available to travel as required.

Education:

Bachelor’s Degree in Human Services or related field required

Experience:

Must have a minimum of 5 years of job-related experience and 3 years of supervisory experience.

Must have experience working in a residential facility. 

Skills:

Must possess demonstrated leadership and administrative abilities, be able to interpret statistics in order to monitor contract performance, be able to establish effective working relationships with agency staff and with outside service providers, ad be effective at communicating at all levels. 

Must be bilingual in Spanish and English.

Why work for LSF?  

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.    

Amazing benefits package including: 

• Medical, Dental and Vision 
• Teledoc (24/7 online access to Doctors) 
• Employee Assistance Program (EAP) 
• Employer paid life insurance (1X salary) 
• 13 paid holidays 1 floating holiday 
• Generous PTO policy (starting at 16 working days a year) 
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement 
• Tuition reimbursement  

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.