Regional Manager Technical and Solution Architect

LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image.

The brands cultivate what makes them unique and is guaranteed to make them stand out in a highly competitive global market. The success of the Perfumes & Cosmetics division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.

LVMH Perfumes & Cosmetics invites you today to join its North America teams.

LVMH Perfumes & Cosmetics is part of the LVMH Group.

Contribute / Manages a team of IS professionals / services in developing, implementing, documenting, and supporting application systems across all development platforms. Core application areas include ERP (AX), Reporting (SSRS), Middle Ware (Biztalk), Database management (SQL), ad hoc Solutions (Powerapp …).

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

Functions, duties, and responsibilities necessary to accomplish main job objective.

Give at least one example of each duty/responsibility listed.

Manage systems run

• Define and control change request lifecycle
• Engage with and onboard service / IS professionals into LVMH P&C systems
• Provide technical guidance to Functional teams in support activities
• Monitor and alert any critical issues
• Engage with other IS teams in order to support their system (specific to SQL)
• Manage upgrade / update requirements with the user and IS community
• Monitor Performances through creation / update of regular KPIs
• Participate to Business Continuity activities (DR plan and run)

Enhance systems

• Provide guidance to Functional teams in designing solutions or solutions evolutions
• Research and Develop new technologies (e.g. PowerApps)
• Work on providing architecture / blueprint for new solutions
• Implement and monitor delivery solutions (e.g. TFS)
• Proactively propose enhancements to IS community (e.g. BizWatch, Biztalk 360) in order to reduce workload on recurring issues, redundant problems
• Provide guidance in order to resolve performance issues

Manage and communicate

• Provide a comprehensive overview of system updates and performances through participation to the regular Flash Report (monthly / quarterly…)
• Communicate proactively to different communities (Users, IS) on system evolutions (new versions, maintenance update), interruptions
• Manage and Mentor IS professionals or Service providers to achieve above goals
• Report and alert ERP/Back Office Director for any escalation / arbitration

RELEVANT SCOPE MEASURES

Sales, profit, company headcount, budget responsibility, etc.

• Ability to work on multiple tasks simultaneously
• Ability to analyze issues and requests and formalize a synthetic proposal on the technical changes
• Ability to understand and implement LVMH standard operating procedures
• Ability to work individually with little supervision and in a team with other department members, users, or consultants
• Good communication and organizational skills
• Ability to animate IS community

ORGANIZATIONAL STRUCTURE – REPORTING RELATIONSHIPS

Reports directly to Senior Manager ERP and Middleware

• Languages related to SQL/MS Dynamics/Biztalk/…
• Development lifecycle management
• Functional skills on Finance, Supply Chain, Logistics is a plus
• Ideally experienced in international / multi-brands context knowledge about luxury industry / retail industry
• Project: Agile Methodology

Personal skills

• Ability to analyze and summarize
• Good interpersonal and organizational skills
• Autonomous
• Excellent communication skills
• Proactive team player

Profile

• University degree in Computer Science or related field
• Fluent spoken & written English ( good command of Spanish and French is an advantage)
• Minimum of 2 years’ experience on MS Dynamics AX and SQL, Biztalk experience is a plus.

All your information will be kept confidential according to EEO guidelines.