What are the responsibilities and job description for the Assistant Manager position at Lymph Bright?
Lymph Bright is looking for an assistant business manager eager and ambitious to grow within the company. A leader who is enthusiastic, initiative-taking, forethoughtful, and takes ownership in producing results with their team location. The goal is to evolve into the general management position as the business expands.
Lymph Bright has been created to promote a safe space where our clients can be nurtured and empowered in their healing journey, and during times of emotional and physical stress. We inspire our clients to live healthier lives through education, therapeutic lymphatic massages, and self-care. We embrace a culture of teamwork, and self-growth. In addition, we value connection, compassion and nurturing with our clients and with each other.
As part of our management team, you will take the role of upholding outstanding customer service as well as running the operations of our wellness clinic to reach our business goals. You will be trained in HR management, performance tracking, compliance and operations systems and always be given opportunities to increase your skills for continued growth.
We Offer
- Salary commission/bonus.
- Employee discounts for services and retail.
- Flexible hours.
- Opportunities to advance within the company and learn new capabilities.
Skills:
- Outstanding customer service, communication, and interpersonal skills.
- Excellent team management and leadership skills.
- Proficient with Microsoft Office Suite.
- Highly organized and detail-oriented.
- Effective conflict resolution and problem-solving.
- Experience with spa or salon software, like Meevo, is a plus.
- Flexible schedule – willingness to work evenings and Saturdays.
- Creativity and ability to develop innovative ideas to promote and grow the business.
Responsibilities:
- Management of front desk, customer service and internal core business operations.
- Build sales/revenue by actively collaborating with the team to build a clientele and improve retention.
- Ensuring accurate transactions of register drawers, service and product sales, and inventory matters.
- HR management such as hiring, training, payroll, scheduling, and policies and procedures compliance.
- Managing staff performance expectations; identifying and facilitating opportunities in assisting the team in reaching their goals (membership, retail, etc).
- Coordinate marketing tasks and projects with marketing vendors, including networking and community outreach.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Laguna Hills, CA 92653: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Team management: 1 year (Required)
Work Location: One location
Salary : $22 - $26