What are the responsibilities and job description for the N00014 - Nurse Case Manager position at Lyon-Waugh Auto Group?
"The atmosphere in RCA is different, it's like family. People care, people smile, people love what they do and I think that makes all the difference when you walk into work every day. I have the opportunity to help people become whole again. I work with talented nursing, clinical and administrative staff who work around the clock to help the clients achieve that same goal," -Ashley B., RCA LPN
RCA's Passion
In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. We're working fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year.
We know one size doesn't fit all when it comes to addiction treatment; that's why we tailor our treatment for each patient and offer specialized programs for patients with trauma and multiple recurrences, as well as programs for older adults, first responders, and more.
We believe in the power of local treatment, because families are a huge part of the treatment and recovery process at RCA. Our family program rebuilds, restores, or strengthens family relationships.
Our curriculum, resources, and evidence-based care were created to help patients not just achieve recovery, but maintain it for life. All of our services and treatment are delivered by clinical expertise - that's where you come in.
As an LPN, RN, or Nurse Practitioner, you'll be a part of our exciting mission of helping millions of people jumpstart their recovery. Your medical expertise will aid in patient recovery, as you support and implement effective techniques which will make a difference in the lives of patients, their families, and communities.
If you're looking for a fulfilling, life-changing job, Recovery Centers of America is the right place for you. And you're the right candidate for us!
Position Overview:
The Nurse Case Manager will operate as a member of the multidisciplinary treatment team by working closely with the clinical team. The Nurse Case Manager will assist in identifying and developing individualized Medicated Assisted Treatment (MAT) plans for patients. The Nurse Case Manager is responsible for helping patients and families to identify all precertification needs for MAT prescribed. The Nurse Case Manager provides, and coordinates all required inpatient treatment patient education. Additionally, the Nurse Case Manager is responsible to ensure all patients medical aftercare appointments and scheduled.
Specific Responsibilities:
Actively participate in the development and continued assessment of individual treatment plans Act as an advocate for all patients when working with external medical providers and coordinate medical care on their behalf Create and manage the individual treatment of care for patients with chronic or serious conditions such as diabetes, heart disease, COPD, and other chronic concerns. Advocate for personalized treatment options that address a patient's unique care needs. Schedule patients' medical appointments, communicate about a patient's health condition with the patient and their family. Offer education and guidance for navigating complex medical decisions and support communication between external providers. Serve as a liaison between patients and their insurance providers to coordinate quality, cost-effective care with the best patient outcomes. Work collectively with the clinical team to engage, educate, and coordinate patient care with the patient, their identified supports, and community providers to ensure all services prescribed are administered prior to treatment completion. Implement case management services in accordance with the individualized treatment plan beginning with obtaining consent for points of contact and coordinating care with all collateral contacts for whom there is consent. Directly Provide Medicated Assisted Treatment, Smoking Cessation, Infection Control and Infectious Diseases education Collaborate and communicate with the patient, family, significant others, identified support systems, community providers, referral sources, medical providers and care coordinators about the clinical treatment plan including available options for ongoing treatment. Articulate a thorough explanation of the advantages and disadvantages of all available resources and services for ongoing treatment programs to patient, referent, families, and other stakeholders in patient treatment. Document regularly in the medical record ongoing progress towards case management treatment goals. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Education and Experience:
Current/Active State Nursing Licensure. Minimum of one (1) year experience in Behavioral Health, Substance Abuse Treatment, or Psychiatric setting Knowledge of healthcare, detoxification process, addiction and co-occurring disorders, DSM and ASAM criteria, and terminology surrounding all of the above Ability to read and interpret written information; write clearly and informatively; and edit work for spelling and grammar. Ability to speak clearly and persuasively in both positive and negative situations; listen and obtain clarification when necessary; respond well to questions; demonstrate group presentation skills and actively participate in team meetings Working knowledge of Microsoft Programs (Word, Excel, and Outlook)Competencies:
Job Knowledge: understands duties and responsibilities, understands company mission/values, knowledge of community resources, ability to network and form working relationships with community providers, willingness to engage in continuing education to keep job knowledge current, ability to utilize and navigate an electronic medical record
Communication: communicates well both verbally and in writing; creates accurate and punctual reports; delivers presentations clearly and efficiently; shares information and ideas with others; demonstrates good listening skills; ability to work directly with patients, families, and community providers
Problem Solving: ability to identify problems and conduct appropriate analyses to obtain the best solutions; involve treatment team members in seeking solutions to identified problems; respond quickly and appropriately to newly identified challenges
Time Management and Organizational Skills: ability to work with a diversity of patients with various different needs at various stages of life while adhering to all state and federal guidelines;
Decision Making: use effective approaches for choosing a course of action, developing appropriate solutions, and/or reaching conclusions; implement action plans consistent with available facts, constraints, resources, and anticipated consequences; demonstrate confidence in the work done to manage challenging situations
Collaboration: must be able to work in collaboration with other professionals and leaders across several disciplines, ability to motivate treatment team towards discharge planning when appropriate and obtain recommendations for ongoing treatment
Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
