What are the responsibilities and job description for the Customer Service Representative position at M.S. Walker?
Leading beverage wholesaler M.S. Walker has an immediate opening for a Customer Service Representative in our Warren, RI office. The ideal candidate is a motivated self-starter who can contribute in a small office environment with top notch communication and administrative skills.
Responsibilities:
- Process orders received via phone or email
- Assist with any customer/sales/managers inquiries and needs
- Sort daily Invoices addressing/notating credits for misbills (re-bills) etc.
- Ensure checks received via truck deliveries are noted/received
- Distribute mail/process checks received
- Prepare daily FedEx pack to Corporate Office
- Photocopy and file PO receiving packets and save to file
- Update backorder report weekly
- Other tasks/projects as needed
- Proficient with computers, including Microsoft Word, Excel, and Outlook
- Proven ability to work well within a team while accomplishing individual projects
- Ability to work independently as well as with a team
- Possess excellent phone skills
- Ability to work in fast paced environment
- Ability to prioritize assignments
We offer a Comprehensive Benefits Plan that includes the following:
- Medical & Dental Insurance through Blue Cross Blue Shield
- Vision Coverage through VSP
- Generous Paid-Time-Off Program
- Fidelity Investments 401k
- Disability, Life, Accident & Illness Insurance Packages
- Discounted Fitness Memberships
- Free & Discounted Work/Life Resources
- Career Advancement Opportunities
- On-Demand Professional & Leadership Development Through M.S. Walker University
Who we are:
Founded in Boston in 1933, M.S. Walker is a 5th-generation, family-owned wine and spirits importer and distributor, a spirits bottler, and a national supplier. We serve On-Premise and Off-Premise establishments throughout the Northeast, with direct operations in Massachusetts, New York, New Jersey and Rhode Island and brokerage operations in Maine, New Hampshire and Vermont. We represent a budding portfolio of wine and spirits nationwide, including our own brands, and we strive to offer the most prestigious portfolio in the industry. M.S. Walker has built our foundation and future on our people – our employees are truly our greatest asset. Our company boasts a diverse pool of exceptionally special team members who each bring their unique skills and experience to the organization.
Salary : $39,600 - $50,200