What are the responsibilities and job description for the Collector position at MacAllister Machinery Co., Inc.?
Overview
The collector position is responsible for collection of accounts within an assigned portfolio. This position would require some direction from the Credit Manager and Collections Supervisor in collecting on accounts
Responsibilities
- Collects on all accounts within an assigned portfolio
- Makes routine and systematic calls to customers regarding payment status
- Resolves discrepancies in customers’ accounts
- Interfaces routinely with parts/service/sales/rental in ascertaining exact amount owed by customers, credit due, billing errors, non-payment issues etc
- Develops relationships and systemic working tools with various customers to facilitate timely payment
- Handles incoming customer service/accounts receivable calls from internal & external customers
- Works on special credit department projects
Qualifications
- High school diploma, or equivalent, required. Associate degree preferred.
- Minimum of 3 years of collections experience; 5 years preferred.
- Must be a team player
- Must be able to maintain a professional demeanor while working under a variety of circumstances
- Excellent organizational skills and multi-tasking ability
- Broad knowledge of Microsoft Office products. A working knowledge of industry specific computer programs or an ability to learn these industry specific program.
- Familiarity with the construction industry
- Working knowledge with liens and bonds and the associated claims process
- Ability to make informed, subjective judgments regarding collection demeanor
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)
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