Specialist, Vendor Management

Macy’s, Inc. meets our Customer’s needs across our iconic brands—Macy’s, Bloomingdale’s and Bluemercury, served by nearly 100,000 colleagues. We offer competitive benefits, unlimited career paths and an unmatched culture. We know each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. When we are able to bring our amazing selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success is built on amazing individuals, working together.

Our culture and limitless career opportunities paired with our social purpose—to create a brighter future with bold representation for all—are imperative to our commitment to use our business and brand to tackle the barriers to representation so, together, we can realize the potential of every one of us.

Now is an exciting time for a career at Macy’s, Inc. Join our team to help shape the future of a digitally led omnichannel retailer and become a leader in retail technology. Whether focused on store technology, supply chain technology, application security, merchandising systems, or the mobile app – you’ll have opportunities to grow your career while finding meaningful ways to make a difference.

Do valuable work revolutionizing digitally-led omnichannel retail – Apply Today!

This role requires you to be a good communicator and negotiator and have interpersonal skills to effectively maintain vendor relationships. Communication and decision-making skills are important for selecting vendors that best fit the organization needs. The ideal candidate will be able to work with vendors to complete monthly scorecards to ensure adherence to contractual performance requirements, along with any additional necessary performance related information and communicate results to internal stakeholders and vendors. The candidate will be expected to be strong at communication and capable of cross group collaborations. The ideal candidate should understand the vendor life cycle and can transfer the knowledge into relevant behaviors, culture, and practices in the organization.

• Create strong partnerships with business leaders, senior line of business managers, and vendor contacts to effectively manage strategic vendor relationships.
• Creates a climate for collaboration across different functional teams and minimizes barriers to collaboration.
• Monitors supplier performance; works to resolve discrepancies between performance and agreements.
• Lead recurring vendor meetings and manage the risks, issues and actions items to resolutions.
• Lead initiatives that support the continued financial and contractual management of vendor resources.
• Participate in vendor-sponsored events which focus primarily on future products and services, industry trends, vendor strategic direction and related topics.
• Ensures the fulfillment of report and record-keeping requirements.
• Build deep and impactful relationships with Leadership and Vendors to influence change and to partner on delivery at scale.
• Demonstrates open, friendly, accepting, and supportive behaviors with team members.

• BA or BS Degree or equivalent work experience.
• 5 years of work experience in the role’s relevant field of expertise.
• Direct experience establishing and managing strategic vendor relationships, experience in technology and/or procurement organizations.
• Effective written and verbal communication skills.
• Ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Establishes best practices for monitoring vendors efficacy, reliability, and performance.
• Understanding of the vendor life cycle (sourcing, procurement, vendor management), and how internal roles interact and operate throughout the duration of vendor engagements.
• Maintains productive, long-term relationships with clients or vendors.
• Sound judgment and decision-making skills.
• Demonstrates the ability to speak, write and present clearly.
• Team player who collaborates well and can work with and influence stakeholders across all levels.
• Processes large quantities of detailed information with high levels of accuracy.
• Applies established organizational practices in budgeting.
• Operates basic Microsoft desktop applications to achieve certain requirements.
• Ability to work a flexible schedule based on department and Company needs.

What we can offer you:

• A hybrid work-life with flexible scheduling and an always-open and available office space
• An inclusive, challenging, and refreshingly fun work environment
• Empowerment and autonomy to perform impactful work with tangible results
• Competitive pay and benefits rooted in principles of equity
• Coverage across medical, dental, vision, and retirement
• Employee Assistance Program (including mental health and financial literacy resources)
• Debt-free education benefits include 100% of tuition, books, and fees
• Short-term and long-term incentives, annual merit, merchandise discounts
• Learning – Guild, Ignite (powered by Degreed), leadership development
• programs and boot camp training
• Employee Resource Groups (ERGs)