What are the responsibilities and job description for the Web Merchandising Manager position at Made Goods?
About the Company
Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell and distribute luxury home décor to interior designers as well as boutique/luxury retailers globally. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials); Pigeon & Poodle (home and bath accessories); Blue Pheasant (handcrafted tabletop products) and Thucassi (artisanal candles and fragrances).
About the Role
The Web Merchandising Manager is an experienced people manager, strong problem-solver, effective communicator, and has a demonstrated history of developing and leading exceptional site merchandising programs through a balanced creative and data driven eye. This person will be responsible for new product launches, building and executing online merchandising strategies, as well as collaborating on web development projects.
What you can do for us:
- Oversee seasonal product launches across multiple brands
- Manage product images, site content, creative assets/banners and CMS pages
- Maintain and manage product data within the ERP system, ensuring accuracy and consistency
- Troubleshoot and resolve data-related issues within the ERP system
- Identify and implement process improvements to enhance data management efficiency
- Manage and review merchandise presentation on all sites to ensure categorization, product details, imagery and all related content are accurate and meet brand guidelines
- Conduct regular audits of the website to ensure all functionalities are working seamlessly to optimize customer accessibility and maintain a flawless user experience
- Develop and implement comprehensive web merchandising strategies to maximize online sales and enhance customer experience
- Utilize web analytics tools to monitor and analyze website performance, customer behavior, and sales data
- Generate reports to track key performance indicators (KPIs) and make data-driven decisions to optimize merchandising strategies
- Develop and manage personalized product recommendation strategies using data-driven insights to enhance the customer shopping experience, increase cross-selling and upselling opportunities, and tailor recommendations based on customer behavior and preferences
- Implement SEO best practices to improve website visibility and search engine ranking by optimizing product descriptions, metadata, and other on-page elements
- Manage the optimization and ongoing enhancement of Algolia's search platform and Cylindo's 3D product visualization solutions to elevate user experience, drive conversion rates and maximize sales
- Assist with internal marketing support requests related to AHD websites providing timely and accurate responses to questions/issue resolution
- Hire, train, and develop direct reports through strong consistent coaching and mentorship, creating a culture of openness
- What we can do for you:Play a pivotal role in our company’s transformation and growth
- Maintain work/life balance working for wholesale distribution business
- Training and career development opportunities
- 3 weeks paid time off and 7 paid holidays per year
- Relaxed and collaborative work environment
- Up to 6% 401k employer contributions
- Team building company sponsored events
- Employee discount and bi-annual sample sale
Qualifications:
- BA in Computer Science, Web Design, Marketing or related field required
- Minimum 3 years of experience in product management, web merchandising, or a similar role
- 2 years of management experience
- Must have basic website knowledge, including HTML/CSS, CMS, Magento, Shopify
- Knowledge of Adobe Suite
- Experience with ERP systems and database management
- Strong analytical skills with proficiency in web analytics tools (Google Analytics)
- Knowledge of Microsoft Excel, Word, Outlook and various project management tools
- Ability to handle multiple projects at once and understand how to prioritize
- Must demonstrate high level of initiative and resourcefulness, be a solution-seeker
- Ability to follow and effectively execute directions given, as well as being receptive to constructive feedback
- Experience managing projects from concept to final delivery with ability to meet tight deadlines and prioritize workload
Physical Requirements:
The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
- Ability to work in open environment with fluctuating temperatures and standard lighting.
- Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
- Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Compensation
Starting annual salary: $80,000-90,000. Exact compensation may vary based on skills, experience, and location.
Salary : $80,000
