Catering Sales Manager - Social

Are you passionate about planning special "life" events and celebrations?  Are you a catering sales professional with excellent customer service skills?  Does representing a luxury, beach property on the Connecticut shoreline appeal to you?

If you have answered “yes” to these questions, please read further – 

The Madison Beach Hotel is a Hilton “Connie” award-winning and AAA 4-Diamond resort located on the Connecticut shoreline seeking an extraordinary Catering Sales Manager. This person is an enthusiastic, passionate, and energetic team member with experience and specialization in the sale of weddings and special events, and is willing to go above and beyond to exceed guest expectations. 

This professional is responsible for securing luxury high-end wedding and social events through impeccable sales, presentation, and communication skills meeting and speaking with clients on-property.  The Catering Sales Manager will enjoy a lifelong passion for food, wine, outstanding service and exhibit relentless attention to detail.   Reporting to the Director of Sales and Catering, this person is part of the team that makes dreams come to life!   The position actively sells to clients, provides advance planning services, and collaborates directly with the culinary and banquet teams to ensure that all details are covered.  

This is a salaried position with a goal-driven incentive plan.

Who This Job Will Appeal To

Someone who Loves LOVE!  And is immensely passionate about creating memories to be treasured for a lifetime and developing relationships with treasured clients from the initial inquiry to post-departure.

The Ideal Candidate For This Position

Self-motivated and persistent in the knowledge of wedding and special event trends and recommending enhancements to continually challenge, elevate and refine resort offerings.  The ideal candidate will be a master multi-tasker with exceptional organizational and guest service skills who thrives in a fast-paced, demanding environment. Consistently achieves the delicate balance of acting as client champion while simultaneously representing the operational capabilities of the hotel. Develops and presents successful solutions to challenging situations. 

Knowledge of Delphi CRM and hotel background preferred.

Key Responsibilities

• Actively sells, prepares proposals and client communications, prepares contracts, prepares and distributes Event Orders, and other hotel-related documentation for catering events of all types.
• Conducts hotel site tours, meets with clients at the hotel, or virtually, to build relationships and generate business for the hotel.
• Identify and pursue revenue opportunities from new and repeat business through individual direct selling activities, including telephone calls, property visits, market visits, networking events, and other activities as required.

Job Skills and Qualifications

• Minimum of 3 years of sales experience in catering sales required, at a hotel or other similar venue, with emphasis on past social event sales experience.
• Bachelor’s degree (Hospitality or Hotel/Restaurant preferred); or four years equivalent experience and/or training, Hospitality or Hotel/Restaurant preferred.
• Experience in using sales automation (Delphi.fdc preferred) & PMS systems preferred.
• Current Drivers’ License.
• Fluency in English, both verbal and written. Ability to provide legible communication.
• TIPS certification, desired, but not required.

Why You Should Join Our Team

Our Company offers competitive wages and benefits. Benefit packages include medical and dental coverage, vision, flexible spending account, 401k, and a great working environment. Our team members can see the world and enjoy discounted hotel stays at any Hilton Hotel Worldwide. Employees enjoy discount meal privileges at The Wharf.

About Madison Beach Hotel

Nestled on the shores of a quaint and stylish New England beach town, Madison Beach Hotel is an intimate, timeless escape for romance and relaxation. Experience sensory renewal as you awaken to magnificent sunrises and linger on the beach next to the sparkling waters of Long Island Sound. Immerse yourself in understated elegance, stunning panoramic views from your balcony, beautifully appointed guest rooms, thoughtful amenities, and gracious service that anticipates your every desire. Dazzle your palate with the sophisticated culinary brilliance of The Wharf Restaurant and Bar and the inimitable creativity of our banquets team. Revitalize with luxurious treatments at The Sounds of the Sea Spa. Madison Beach Hotel is home to unique epicurean gatherings, film festivals, and unforgettable live open-air musical events – much beloved by guests and the residents of Madison.

About Distinctive Hospitality Group

Distinctive Hospitality Group® (DHG) is a privately held, integrated hotel ownership and management company, founded in 2010 and backed by a group of seasoned hospitality professionals. We build long-term asset value in the hospitality industry while providing our guests with unparalleled service, style, and atmosphere. Distinctive Hospitality Group has six locations which encompass The VERVE Hotel, Tapestry Collection by Hilton, Hampton by Hilton, both in Natick, MA located 15 miles west of Boston, the Holiday Inn Somerville, located near Boston city center, the Madison Beach Hotel, Curio Collection by Hilton, and the Hilton Mystic, both located on the Connecticut coastline, and SKYBOKX 109 Sports Bar & Grill in Natick, MA.

Distinctive Hospitality Group® is an Equal Opportunity Employer, M/F/D/V. Distinctive Hospitality Group®  provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Distinctive Hospitality Group®  complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Source: Hospitality Online