IT Manager

Role

Supervision of IT Team and Technology vendors (Application, Security, helpdesk, and System Administration)

Work closely with the region s CISO to keep the IT environments safe and secure and meeting Part 500 regulatory requirements.

Develop strategies and design for bank s Information Technology within approved budget

Oversee and Manage Technology Infrastructure and Architecture

Implement controls to comply with Bank s Policies, Procedures and Government and Banking Regulations

Maintain close coordination with Information Security Department, IT Security Team Cyber Security, and overall plans of ensuring a secure and efficient IT Infrastructure

Configure, Administer, Manage and Monitor: Core Network (Fortinet Firewalls and Forti Analyzer, Dell MC Switches), DELL EMC Storage and Hosts (Compellent), VMWare Virtual Environment (VM s, Hosts, Datastores, Networking, Encryption, Access, SRM, VRealize, etc.), DELL IDPA (backup solution), Endpoint Security system, CCure system, Microsoft 365 Enterprise, ManageEngine systems.

Monitor and maintain network health and security of LAN and WAN for all USA Branches and Datacenters.

Service Desk: Provide help desk technical support; user onboarding/offboarding.

Perform system patches (Microsoft and third-party) and updates using patch management procedure and technology.

Perform End of Day Processing for E-GIFTS payment and messaging system.

Manage and maintain the business applications: FIS products: Egifts, Horizon, Prime, FIS AML, Image Center (Fircosoft, FCCM , WorkFusion , iCapture, Surety. etc.)

Regulatory Knowledge and Experience. (FFIEC, NYDFS, OCC etc.)