What are the responsibilities and job description for the Host position at Madre?
Duties
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables
- Provide menus and inform guests about daily specials
- Assist guests with seating arrangements and accommodate special requests
- Monitor table turnover and communicate with the kitchen staff to ensure efficient service
- Handle guest inquiries, complaints, and requests in a professional manner
- Maintain a clean and organized host/host station
Requirements
- Previous experience in customer service or a similar role is preferred
- Knowledge of hotel or restaurant operations is a plus
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and the ability to remain calm under pressure
- Familiarity with POS systems and phone etiquette
- A friendly and outgoing personality with a passion for providing exceptional guest service
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 25 – 35 per week
Physical setting:
- Bar
- Upscale casual restaurant
Shift:
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $13 - $15