What are the responsibilities and job description for the Account Manager position at Magnite?
Join our team as an Account Manager in Los Angeles or New York City, NY.
We’re Magnite (NASDAQ: MGNI), the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV, online video, display, and audio. The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. In April 2021, we acquired SpotX to further enhance our CTV business and better help our clients in this rapidly growing market. Anchored in sunny Los Angeles, bustling New York City, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
We are looking for someone with the strong ability to connect with clients, while understanding needs and providing solutions. A Magnite Account Manager will develop an open line of contact with decision-makers and operate within tight deadlines. This position will play a central role in maximizing relationships with our key clients. You will be expected to be an expert in inventory and performance management and be responsible for advising their clients achieve their revenue goals.
As an Account Manager, You Will
- Monitor changes in key metrics, analyze performance trends and provide on-going reviews to customers
- Identify actionable insights new revenue opportunities for customer inventory to increase overall revenue and drive greater marketplace demand
- Provide ongoing training to clients on new/emerging products & consult on implementation best practices for features
- Create an end-to-end strategy for new customer setup new product implementation and work proactively with the sales team to develop the right solution for customers.
- Deliver site setups quickly & efficiently without errors
- Demonstrate an excellent understanding of Magnite’s product suite and effectively drive self-serve adoption
- Coordinate with product and technical teams to resolve issues
Our Ideal Candidate Will Have
- A working understanding of ad serving platforms/ad technology
- 2 years of relevant online advertising experience strongly preferred
- Excellent problem-solving capabilities.
- Capability to work independently to resolve issues
- Outstanding computer skills Microsoft Office Suite, including solid knowledge of spreadsheets, presentation software (i.e., PowerPoint), and CRM systems (Salesforce.com)
- Prior customer service experience strongly desired
- A math or finance background a plus
Additional Details
- We are an Equal Opportunity Employer and do not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.
- Perks/Benefits: Equity and Employee Stock Purchase Plan, Pension and Retirement Savings Plan in Several Countries, Comprehensive Healthcare Benefits for You and Your Family, Generous Time Off, Holiday Breaks and Summer Fridays, Family-Focused Leave Benefits, and Cell Phone Subsidy
- Invest in You: Performance Management, and Investment in Diversity Initiatives, Bonusly Peer-to-Peer Recognition Program, Turning Recognition into Tangible Perks and Magnite Swag, Community Service Events, Wellness Coach—Meditate and Recharge with an Unlimited User Account for You and a Plus One
- COVID-19 Precautions: remote interview process, virtual onboarding for new hires
Job Type: Full-time