What are the responsibilities and job description for the Office Manager position at MaidPro Salem?
Benefits:
About Us:
MaidPro is a well-established maid services company dedicated to providing exceptional cleaning and housekeeping solutions. We are seeking a dynamic and experienced General Manager to lead our team and oversee the efficient operation, growth, and success of our maid services business.
Job Summary:
As the General Manager of MaidPro, you will play a critical role in overseeing the overall operations, strategy, and performance of the company. Your leadership and management will be instrumental in achieving business goals, maintaining high standards of service, and ensuring customer satisfaction. The ideal candidate will have extensive experience in the cleaning and housekeeping industry, strong leadership skills, and a strategic vision for growth. This is a 30 hour/week position.
Key Responsibilities:
- Bonus based on performance
- Dental insurance
- Paid time off
About Us:
MaidPro is a well-established maid services company dedicated to providing exceptional cleaning and housekeeping solutions. We are seeking a dynamic and experienced General Manager to lead our team and oversee the efficient operation, growth, and success of our maid services business.
Job Summary:
As the General Manager of MaidPro, you will play a critical role in overseeing the overall operations, strategy, and performance of the company. Your leadership and management will be instrumental in achieving business goals, maintaining high standards of service, and ensuring customer satisfaction. The ideal candidate will have extensive experience in the cleaning and housekeeping industry, strong leadership skills, and a strategic vision for growth. This is a 30 hour/week position.
Key Responsibilities:
- Develop and implement business strategies to achieve company objectives, including revenue targets, growth, and profitability.
- Oversee all aspects of daily operations, including cleaning services, scheduling, client management, and administration.
- Lead and manage a team of maids and cleaning professionals, providing guidance, support, and performance feedback.
- Build and maintain strong client relationships, address customer inquiries, and resolve issues as needed.
- Ensure compliance with safety regulations, industry standards, and company policies.
- Monitor financial performance, budgeting, and expense control to optimize company profitability.
- Identify growth opportunities, market trends, and emerging technologies in the maid services industry.
- Maintain a customer-centric approach to ensure exceptional service and customer satisfaction.
- Bachelor's degree in business, hospitality, or a related field is preferred.
- Proven experience in a leadership role within the cleaning and housekeeping industry or a related field.
- Exceptional leadership and management skills, including team development and performance evaluation.
- Proficiency in financial management, budgeting, and business analysis.
- Effective communication, negotiation, and problem-solving skills.
- Strategic thinking and the ability to drive business growth.
- Commitment to maintaining high standards of cleanliness and customer satisfaction.
- Bi-lingual in Spanish a big plus.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to MaidPro Corporate.
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