BI Applications Systems Administrator

MaineHealth
Westbrook, ME Full Time
POSTED ON 7/13/2022 CLOSED ON 10/28/2022

Job Posting for BI Applications Systems Administrator at MaineHealth

Position Summary
The Business Intelligence Applications System Administrator role is accountable for system administration of enterprise business intelligence applications used to provide data, reporting and analytics to the MaineHealth healthcare system. The scope of responsibility includes application installation, upgrade planning and support, license management, user provisioning, security model set up and maintenance, end-user customer support, content lifecycle management, utilization monitoring, performing application audits, remediating deficiencies, ensuring compliance with all applicable IT policies and vendor licensing agreements, event detection, incident and problem resolution.
Typically works with end users, project teams, managers, line management and senior management on efforts with a medium to high level of complexity. Incumbents in this role design system components, write specifications, estimate work, define solutions, perform system build and create system level documentation. The Business Intelligence Application System Administrator is viewed as a respected resource within the department and within the larger organization.
This is the second level of a three-level career path. The system administrator works under the supervision of the information systems manager for Enterprise Reporting, who is responsible for final review of work product and provides specific instruction, review, oversight and direction.
Required Minimum Knowledge, Skills and Abilities (KSAs)
  1. Education: Bachelors Degree in healthcare informatics, information science, computer science, computer engineering, business or healthcare preferred or equivalent experience.
  2. License/Certifications: Currently certified or able to successfully complete all training requirements, within 2-4 months, as defined by the business intelligence application vendor and as defined by MaineHealth policy. For Cogito suite system administrators, able to complete requirements as documented in the ‘Epic Environment and Support Security Standards as required to gain appropriate Epic or business intelligence application environment access.
  3. Experience: 2 years of business intelligence applications system administration experience preferred; 2 years of system administration experience in one or more business intelligence applications. Examples include SAP Business Objects, Epic Cogito Suite, Power BI, or QlikView preferred; Experience working with business intelligence applications in a large enterprise data warehousing environment preferred; Experience with MS SQL preferred; Experience with business intelligence applications preferred; 2-3 years healthcare experience preferred.
  4. Strong troubleshooting and problem solving skills.
  5. Excellent requirements gathering and documentation skills.
  6. Excellent interpersonal skills and a strong customer service orientation.
  7. Strong facilitation, communication, presentation and interpersonal skills.
  8. Ability to work independently as well as lead and manage multiple projects.
  9. Team player.
  10. Highly organized with an excellent attention to detail.

 

Additional Information 

MaineHealth was ranked a Best-In-State Employer in 2021 and one of America’s Best Large Employers in 2022 by Forbes!

MaineHealth is a not-for-profit integrated health system whose vision is, “Working together so our communities are the healthiest in America.”  MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at mainehealth.org

At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.

With a career at any of the MaineHealth locations, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.

 

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