What are the responsibilities and job description for the Catering and Event Sales Manager position at Majestic Inn & Spa?
We are looking for a Sales & Event Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service. Sales & Event Manager responsibilities include working directly with potential clients, scheduling shifts and coordinating food preparation and serving during events.
To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele.
Responsibilities
- Establishes client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded
- Prospects and qualifies new business
- Negotiates guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines
- Produces all sales contracts, rate agreements, and/or banquet/catering event orders
- Monitors and handles inquiry calls and provides client proposals in accordance with established departmental policies and procedures
- Produces monthly sales-related reports and sales forecasts for assigned area of responsibility
- Works closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients
- Attends and represents the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
- Follows up with clients regularly during and after departure to ensure satisfaction and secure future bookings
- Serves as the hotels’ public relations representatives to travel, tourism, corporate travel professionals, travel industry associations and events to promote and drive business to the hotel
Skills
- Work experience as a Catering Manager, Restaurant Manager or similar role
- Understanding of food hygiene
- Travel to attend trade shows, meetings or training, often requiring to drive
- Excellent organizational and time-management skills
- Customer service attitude
- Ability to remain calm and make quick decisions under stressful circumstances
- Flexibility to work during weekends and holidays
- Certification in hospitality or culinary management is a plus
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Anacortes, WA 98221: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Catering: 1 year (Preferred)
Work Location: One location