What are the responsibilities and job description for the Business Analyst position at Malwarebytes?
Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for..
As part of the Support Operations team, you'll work directly with leadership to build reports to help manage the business and improve efficiency. We need a person who is passionate about data and the story data tells us.
What You'll Do:
- Create reports and self-service dashboards to provide ongoing insight to business stakeholders, support leadership in making effective, analytically driven, and strategic decisions
- Run ad-hoc analyses and special initiatives, working with large data sets to assess business performance and inform business decisions
- Work with cross-functional teams to identify new reporting and data requirements, document requirements, and build reports
Skills you'll need to have:
- 2 years of in-depth Business Intelligence
- Proficiency in SQL and Snowflake or equivalent environment (experience with R or Python a plus)
- Experience with data visualization tools and ETL process specifically in Domo
- Experience with Zendesk processes, reporting, and object structures
- Strong communication skills; ability to effectively communicate in a clear and concise manner
- Ability to think through complex problems, determine proper analytical processes and procedures, independently derive conclusions and present results to the team
- Detail-oriented and exceptionally organized
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