Individual Giving Manager

JOB TITLE: Individual Giving Manager

DEPARTMENT: Communications- Development

STATUS: Exempt

DIRECT REPORTS: Development Associate

SALARY RANGE: $80,000-$90,000

SUPERVISOR: Director of Development Communications

TYPE: Hybrid - 3 days/week in office

POSITION OVERVIEW:

Reporting to and working closely with the Director of Development and Communications (DDC), the Individual Giving Manager leads the individual-giving strategy at Mamatoto Village and works closely with the other members of the Development Team to engage individual donors in supporting the work of Mamatoto Village. Primary responsibilities include managing relationships with individual donors, planning and implementing all cultivation and stewardship activities, donor research, and reporting for individual giving. The ideal candidate has a clear grasp of all core components of development, with solid experience in individual giving, including major gifts, stewardship, and annual giving campaigns (direct mail and digital).

ATTRIBUTES OF A COMPETITIVE CANDIDATE

• Have at least 5 years of experience fundraising from individual donors and enjoy working on small teams whose members all wear many hats.
• Strong problem-solving and troubleshooting skills and eager to take the lead to achieve individual giving revenue goals.
• Appreciate structure and systems and believe they make the work easier and better.
• Be efficient when handling multiple priorities, take initiative, be organized, and be a team player.
• Considerate listener and believes that the community voice must be centered.
• A creative thinker and patient team member willing to test out new ideas.
• History of working with a diverse population in a mutually respectful manner, using a strengths-based approach.
• Engages in critical inquiry to promote self-awareness and accountability and implement liberatory frameworks within personal and team objectives and deliverables.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may need to be assigned to meet organizational needs.

Individual Giving Strategy

• Collaborate with the Director of Development and Communications (DDC) to establish, revise, and execute Mamatoto Village's yearly individual giving plan and aim for attaining donation targets from individual contributors.
• Use data and metrics to help achieve fundraising goals, including identifying and developing a pipeline of major gift prospects.
• Work effectively with the development team, program staff, and volunteers to foster a culture of philanthropy across the organization.

Individual Giving Relationship Management

• Develop, implement, and maintain Mamatoto’s Major Donor program, including supporting the Executive Director’s major donor relations and outreach.
• Research and design the relationship management plans for all major donors and support the Executive Director in the execution of those plans.
• Energetically and proactively cultivate and nurture relationships between Mamatoto’s donors and donor prospects, board members, volunteers, and other key constituents – serving as the main point of contact for all mid-sized and major individual donors.
• Using DonorSearch and other available tools, conduct prospect research on individual donors to grow the organization’s mid and major donor communities.
• Prepare meeting briefs for Mamatoto Village senior staff when meeting with donors, including agendas and other miscellaneous communication collateral.

Annual Appeals and Communications

• Under the direction of the DDC, lead the design, creation (including copywriting), and project management of annual digital and mailed fundraising appeals, including analyzing campaign results and creating reports for future appeals.
• Collaborate with the DDC to develop creative and mission-focused fundraising messaging that effectively articulates the unique role of Mamatoto Village in the field of perinatal health and its impact on the community.
• Draw on donor communications best practices to originate content, review design, and work with the Communications & Development Department to implement all donor communications and marketing, including monthly emails/newsletters, organizational brochures and one-pagers, and an annual Impact Report.
• Become a Mamatoto Village “expert” and excel in telling our story. Act as a spokesperson for the organization as needed, to bring in funding and engage with donors and prospective supporters.

Event Fundraising

• Lead the conceptualization and design of donor events, including goals, themes, and content (for cultivation-specific and fundraising-focused events).
• Serve as the lead coordinator of all event-related donation opportunities, such as ticket sales, sponsorship opportunities, and on-site fundraising options.
• Work with the Development Associate and Outreach and Engagement Coordinator to oversee the execution of all details, logistics, and data.

Development Operations and Revenue Tracking

• Work with the Development Associate to ensure accurate and timely gift entry and stewardship, following Mamatoto’s stewardship plan.
• Be consistent and thorough in inputting individual giving donor data to Mamatoto’s CRM, including notes on meetings and scheduling next-step tasks.
• Prepare individual giving related reports and materials for Mamatoto Village leadership team and/or board of directors as requested.
• Work with the Development Associate to reconcile individual giving data in CRM with accounting reports.

SKILLS AND REQUIREMENTS TO FOSTER SUCCESS

• A Bachelor’s degree with at least 5 years of nonprofit fundraising experience
• Expert knowledge of CRM best practices
• Demonstrated experience working on individual giving, email campaigns, annual funds, and/or related tasks
• Proven track record engaging a large portfolio of donors to understand their philanthropic motivations, deepen their relationship with the organization, solicit new gifts and renewals, and steward their contributions
• Superb verbal and written communication skills, with experience tailoring messages to suit intended audiences and compelling readers to act
• Proficiency with Google Workspace (Docs, Sheets, Meet, Slides, etc.)
• Excellent project management skills
• Strong familiarity with human rights, reproductive justice, and maternal and infant health content
• Strong interpersonal skills and ability to develop trusting relationships with diverse constituencies and communities
• Strong focus on being strategic, problem-solving, and solution-focused
• Willingness to engage in continuous learning and receive constructive feedback
• Capable of multitasking in a high-paced environment
• Must be able to communicate professionally and positively with supervisor, stakeholders, and co-workers
• Must have access to transportation to meet with donors, attend events, etc.

BENEFITS

Mamatoto Village offers an intentional benefits package.

• 80 hours PTO, 40 hours sick leave
• 11 Paid holidays
• 1-week of Radical Rest (last week of December)
• Paid-parental leave
• Hybrid schedule (3/week in office) after 90-days, contingent upon positive review
• 403b Retirement plan w/employer match
• Short-term disability
• HRA for Health and Dependent Care
• Company provided computer
• Family-friendly work environment

TO APPLY

Interested applicants should send an email to Careers@Mamatotovillage.org with “Individual Giving Manager” in the subject line and include:

• A cover letter that includes your mission alignment with our work and your salary requirements.
• Resume
• An example of your individual-giving writing, such as a previously written appeal or stewardship letter

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• Health savings account
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Washington, DC 20019: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Fundraising: 5 years (Preferred)
• CRM software: 3 years (Preferred)

Work Location: Hybrid remote in Washington, DC 20019

Salary : $80,000 - $90,000