Credit Union Member Service Representative

POSTED ON 6/14/2022 CLOSED ON 1/31/2023

Job Posting for Credit Union Member Service Representative at Manpower US / Indexed Account

Manpower is currently seeking a Credit Union Membership Rep. for our financial company!
Our client in Franklin, WI is looking for hardworking, motivated talent to join their team.

What's in it for you?

  • $20 - $21/hour
  • Paid training
  • Full time hours
  • Clean and safe work environment
  • Free parking
  • Free AMAZING lunch daily

What will you be doing?
Provide accurate, prompt and professional service to credit union members and employees by performing financial transactions, including deposits, withdrawals, account transfers, loan payments, loan advances, credit card advances, check cashing, gift and travel card sales, ticket sales, stamp sales and money orders and cashier's check sales.

Maintains balancing and transaction accuracy within established standards, with
demonstrated ability to troubleshoot and resolve out of balance situations.

Ensures confidentiality of member information, and exercises sound security practices
regarding cash on hand.

Demonstrates knowledge of and adherence to banking regulations, including Office of Foreign

Asset Control (OFAC) and Bank Secrecy Act (BSA) requirements.

Member Service
Provide professional and friendly service to members, by answering inquiries and making
suggestions regarding credit union products and services.

Establish member sub accounts, including the creation of appropriate member documents.
Close accounts and memberships.
Research member inquiries in a timely manner.
Provide first line support for technology based products, including Virtual Branch, Online Bill Payment, e-Statements, PopMoney, A2A Transfers, Mobiliti, Mobile Deposit Capture, Account Create and Web Signatures.

Assist with phone coverage within the credit union call center environment.

What do you bring?
Excellent verbal and written communication skills required.

Superior customer service skills, including the ability to analyze complex inquiries or
transactions required.

Familiarity and experience with Microsoft Office products, most specifically Word and Excel
preferred.

Position requires the ability to lift 40 lb. coin bags.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs. Manpower is currently seeking a Credit Union Membership Rep. for our financial company!
Our client in Franklin, WI is looking for hardworking, motivated talent to join their team.

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Salary.com Estimation for Credit Union Member Service Representative in Franklin, WI
$67,287 to $93,970

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