What are the responsibilities and job description for the Seasonal Sales Support Specialist position at ManpowerGroup?
One of our biggest communication clients is looking for new talents!!
As a Seasonal Sales Support Specialist, you will provide an excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
PRIMARY JOB DUTIES:
- Greeting/Queue Management
- Packing/Fulfillment
- Inventory Runner/Stocker
- In-Store Pickup & Curbside
- Accessory Sales
- Post-Sales Support (e.g. Device Setup, Accessory Install, etc.)
- BPK (Bill Payment Kiosk) Support
SECONDARY JOB DUTIES:
- General Device Purchases
- Refunds, Exchanges, CLNR (Certified Like-New Replacements)
- Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
- Educate and engage customers through product demonstrations.
REQUIREMENTS:
- Customer service and/or sales experience
- One or more years of relevant work experience
- Excellent interpersonal, verbal skills and attention to detail
- Ability to multi-task in a fast-paced team environment.
- Computer/POS proficiency
EDUCATION/CERTIFICATIONS:
- Minimum - High school diploma or GED.
LOGISTICS:
This position (at 32-40 hours per week) requires -
- Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessary
- Willingness to work across two locations within close proximity to one another (based on business needs).
Contract length: 3 - 4 months
Job Types: Full-time, Temporary
Salary: $22.00 per hour
COVID-19 considerations:
All the precautions and regulations are taken to prevent the Covid - 19.
Education:
- High school or equivalent (Preferred)