Solution Deployment Engineer

ManTech
Chantilly, VA Full Time
POSTED ON 6/12/2024 CLOSED ON 7/5/2024

What are the responsibilities and job description for the Solution Deployment Engineer position at ManTech?

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for professional growth and advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Solution Deployment Engineer to join our team based out of Chantilly, VA.

The Solution Deployment Engineer must exhibit good judgment in interfacing with all government and contract personnel, providing proper examples of work performance, and adherence to professional standards and operational and security guidelines as defined by the Government and ManTech International, Inc.

Responsibilities include, but are not limited to:

  • Performs installation and support of workstation hardware and software solutions in both CONUS and OCONUS locations during site refreshes, relocations, new site builds, and emergency systems support situations. Emphasis will be focused on using Windows 10/11 OS and peripheral device management (printers, scanners, biometric devices, etc.).
  • Conduct hardware systems site surveys.
  • Performs QA testing as tasked and document testing results in the testing plans. Works with contract teams, end users, developers, and other parties to support Customer products throughout the product’s life cycle.
  • Analyze, isolate, and troubleshoot unclassified computer hardware and software problems.
  • Maintain records of workflow, image creation and storage of digital files. Efforts include preparing and/or reviewing deployment documentation (e.g., installation manuals, training manuals, trip reports, etc.) and preparation or support of test plans will be assigned as part of deployment projects.
  • Analyze existing requirements and prepare specifications for hardware and/or software acquisitions.
  • Train site personnel in proper use of hardware and software solutions.
  • Provide daily status reporting to management and to the customer while engaged on a deployment.
  • After-hours and weekend support will be required as tasked to support overseas or domestic deployment tasks.
  • Ability to establish and maintain positive relationships with internal and external customers.
  • Effective communication skills, both verbal and written.
  • Proactive personality with the ability to work with limited guidance and supervision.
  • Demonstrated critical thinking and problem-solving skills.
  • Excellent organizational skills, adept at managing competing priorities and initiating projects.

Minimum Qualifications:

  • 6 years of experience in Information Technology.
  • Excellent written and verbal communication skills.
  • Demonstrated initiative, sound judgment, effective decision-making.
  • Experience in Desktop Support.
  • Proficiency with Microsoft 365 Productivity applications.
  • Must be able to travel up to 75% both domestic and international.
  • Bachelor’s Degree in Information Technology, Computer Science or similar technical degree. Work experience and/or industry certifications demonstrating technical proficiency may be substituted for education requirements.

Preferred Qualifications:

  • One or more technical certifications (Comp TIA A , Network , Security , CTT , MS MCT, MS Endpoint Administrator, etc.) highly preferred.
  • Experience training end users on complex hardware and software solutions.
  • Experience with Active Directory management.
  • Knowledge of relational databases, Oracle, SQL, SQL queries
  • Experience performing scripting (JavaScript, VB Script, Python, LUA, etc.).

Clearance Requirements:

  • Must be a U.S. Citizen.
  • Must be able to obtain and maintain a U.S. Secret clearance.
  • A current and active Secret clearance strongly preferred.

Physical Requirements:

  • Must be able to physically lift equipment weight up to 50 lbs.
  • Must be able to perform installation work in constrained spaces like under work desks, in small cubicles, and counter window environments.
  • Must be able to remain in stationary position for up to 50% of the time.
  • Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
  • Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customer.
  • Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
  • Must be able to deliver presentations as needed.
  • Must be able to review; decipher and understand program manuals; software/hardware manuals; training manuals; etc.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.
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