Technical Trainer

ManTech
Chantilly, VA Full Time
POSTED ON 11/14/2023 CLOSED ON 12/19/2023

What are the responsibilities and job description for the Technical Trainer position at ManTech?

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a motivated, career and customer-oriented Training Specialist to join our team.Responsibilities include, but are not limited to:Develop, maintain, and manage training programs.Determine requirements, requisitions, and reporting materials used in training program.Monitor progress of training.Coordinate training activities and scheduling according to training program.Manage multiple training projects simultaneously involving successfully organizing, planning, and executing large-scale training projects from vision through implementation.Design training materials that can be used by multiple federal agencies.Establish a project training plan including audience, approach, design, and list of deliverables.Use independent decision-making to design and develop training materials, reference materials, presentation materials and job aids.Ensure all materials are clear, concise, instructionally sound, and directly support learning objectives; ensure materials are 508 compliant.Work with learning management system administrator to assign training and upload computer based training; track training completions and report metrics. Provide support for coordinating, developing, and delivering computer-related training to the user community.Provide second level support and coordinate training with help desks.Provide standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs.Conduct the research necessary to develop and revise training courses.Develop and revise courses and prepare appropriate training catalogs.Prepare student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms).Train personnel by conducting formal classroom courses, workshops and seminars.Prepare reports and monitor training tasks in support of the goals of the Contractor Program Manager and the government sponsor(s) using standard training standards and software and hardware programs such as modeling and simulation and prototyping efforts.Provide input to the Training Manager and the Contractor Program Manager on which decisions for training validation and or modifications of specified items or systems can be corrected.Work on all the assigned duties by the management.Basic Qualifications:5 - 8 years of experience in Information Technology.Excellent written and verbal communication skills.Demonstrated initiative, sound judgment, effective decision-making.Experience in Customer ServiceUnderstand computer functions and related technical terminology and how they are applied in everyday business situations.Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office, and applications such as from SAP and Peoplesoft).Experience using Microsoft 365 productivity tools.Prior technical training experience preferred.Education/Certification Requirements:Bachelor’s degree in business, Education, Information Technology ORInformation technology certifications (MS-MCT, CompTIA CTT , etc.)Clearance Requirements:Must be a US Citizen and able to obtain and maintain a Secret clearance.Other Requirements:Must be able to travel at least 25%Physical Requirements:Must be able to remain in stationary position for up to 50% of the time.Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customer.Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.Must be able to deliver presentations as needed.Must be able to review; decipher and understand program manuals; IT service requests; work orders; etc.For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.
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