What are the responsibilities and job description for the Relationship Banker position at Manufacturers and Traders Trust Co?
Are you passionate about finding solutions for customers? We Offer: Paid time off starting at 15 days/year with the option to buy more and 12 federal holidays Medical, dental, and vision benefits 401k match up to 5% Competitive pay with opportunities to advance your career Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts Receive 40 hours of volunteer time with an organization of your choosing. Much more Who We Need: Relationship Bankers go the extra mile to drive the branch team toward success in their sales and service goals. You’ll build customer relationships and grow business in the branch by identifying sales opportunities with customers and guiding them toward options that fit their needs. You’ll also stay on top of the most recent trends in our products and systems to become an expert in service our customers. Hiring Immediately! Your Typical Day: Build trust with current clients through regular proactive outreach by email or phone Develop new customer relationships through outbound calling. Support branch goals by identifying sales, service and referral opportunities. Complete basic customer research to recommend new solutions and drive informed discussions of customers’ financial goals Schedule, prepare for, and lead appointments with current and prospective customers Deliver customer solutions in their moments that matter. Educate customers so they understand their options, making recommendations when appropriate. Identify M&T team members who can solve complex customer problems Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), fraud prevention, and compliance-related tasks Support a diverse environment that supports the M&T Bank brand Complete required training under the Federal SAFE Act Education and Experience Required: High school diploma or equivalent (GED) Sales Experience: Either A) minimum 2 years' experience in any of the following: retail sales, call center, tele-sales, or customer service, or B) minimum of 1 year proven proactive sales experience Demonstrated financial services product knowledge Ability to communicate with tact and diplomacy to internal and external customers Education and Experience Preferred: Verbal communication, interpersonal skills, customer service (consumer and small-business), well-organized, time management, prioritization, comfort with technology (internet-user level) Demonstrated success with referrals, cross-selling, or other sales skills Associate degree Notary public license Bilingual ability is not required but is a strong plus depending on location Physical Requirements Lifting objects up to 30lbs #banking #bank #customerservice #finance #customerservicerep #relationshipbanker #banker M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.03 - $28.85 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Kennebunkport, Maine, United States of America At M&T Bank, we make a difference in people’s lives. For more than 160 years, we’ve been providing our customers with guidance and financial solutions, leading our communities through challenges and growth opportunities, and empowering our employees to build purpose-driven careers. Our talent and culture set us apart. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while supporting the growth and development of all team members. At M&T, we are a talent and people driven organization. Take a peek inside M&T’s Human Capital Report to learn how it feels to be one of our 17,000 employees. We are constantly renewing. Our future success relies on our ability to understand what’s important to our customers and use that understanding to build new and innovative customer experiences. We support our employees every step of the way. Competitive compensation Full medical & dental benefits, Heath Savings & Flexible Spending Accounts, and life/disability insurance Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO 401(k) match at 5% with options for Roth and discretionary employer contributions A deep commitment to equity, including 14 resource group charters, a D&I sponsorship program, 40 annual paid volunteer hours and more Various options for tuition assistance, paid parental leave, stock purchase, wellness and employee discounts We need you. Are you ready to join us? Apply today to start the journey. If you are unable to apply through this site due to technical issues or are in need of an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.
Salary : $18 - $29
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