Concierge

Concierge/Receptionist

Maplewood at Brewster 820 Harwich Road Brewster, MA

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Concierge to become part of our family. We invite you to take your first step toward a rewarding career with us!

What we offer

• Competitive wages
• Flexible shifts
• Paid training & uniforms
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

Primary Responsibilities:

• Provides a positive first impression to all who enter the community
• Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes messages, as appropriate.
• Receives and processes mail for community staff
• Accept all outgoing mail/packages
• Maintains and updates log of all emergency phone numbers
• Completes new admission sign ins
• Assists in sales process by performing tasks in support of special events and tours
• Performs other general administration duties as necessary

Education/Experience/Licensure/Certification

• High School Diploma required
• Must possess strong interpersonal skills and capable of relating to a variety of people and personalities
• Should enjoy working with the senior population
• Personal initiative and sound judgment are also required
• Must have word processing and clerical skills

Maplewood Senior Living conducts pre-employment screening including background check, drug screening and reference checks.

Due to Department of Public Health requirements, all candidates will be required to show valid proof of full vaccination for COVID-19 (1st vaccine, 2nd vaccine, and booster) before commencing work, unless they receive an approved exemption from Maplewood. Those who do not obtain full vaccination and booster within that time frame, without an approved exemption, will be terminated.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)