Cake Decorator

Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Cake Decorator team member, promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of cake decorating techniques. The Cake Decorator adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines. The Cake Decorator is focused on driving sales through suggestive selling, sampling, recipe ideas and promoting sales events.

Primary Responsibilities

1. People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.

 Outstanding Customer Service attitude

 Works well with all employees

 Friendly, Approachable, Out-Going demeanor

 Assists customers throughout the store

 Team player – Demonstrates teamwork

 Takes initiative to assist others

 Responds to customers requests immediately

 Focused on Customer Service as priority over task

 Possesses upbeat, positive attitude

 Accomplished SELLING professional

2. Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.

 Basic product handling skills

 Ices and decorates cakes to ensure consistent quality and accuracy

 Ensures proper product preparation, packaging, presentation, rotation, replenishment

 Ensures in-stock position of available product

 Maintains high cleanliness standards – clean as you go, inclusive of washing, cleaning, sweeping, mopping

 Working knowledge of all cake decorating equipment

 Demonstrates high level of operational execution

 Fast paced and exhibits sense of urgency

 Working knowledge of Bakery /Deli legal, safety, and sanitation SOP’s

 Consistent execution of all Bakery/Deli and Cake Decorating SOP’s

3. Performance Focus – Assists financial results in Sales and Supplies and Shrink Management.

 Accomplished SELLING skills results in additional sales

 Suggestive SELLS and Samples short-coded product

 Communicates code dating issues

 Communicates Shrink opportunities

 Monitors product quality to reduce Shrink

 Utilizes appropriate supplies to reduce costs

4. Planning Focus –

 Plans SELLING product for each scheduled shift

 Plans work duties appropriately during scheduled shift to accomplish all assigned tasks

 Identifies department opportunities during scheduled shift and responds accordingly

Functional Requirements:

 Interpersonal Skills – demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving

 Product Skills – general knowledge of all product in Bakery department

 Process Skills – demonstrated understanding of all Bakery functions

 Analytical Skills – basic understanding of math

 Physical Skills – Frequent ability to lift/carry 5 to 40 lbs., push/pull 100 - 200 lbs., walking on uneven ground, turning, standing, reaching, stooping/bending, squatting. Use of equipment such as spatula, mixer, lazy Susan, decorating tubes, air brush, copy machine, cake projector, labeler, cart racks, scraper, scales, knives, cleaning utensils, glazer, air brush, spatula, chemical resistant gloves, splash goggles, cleaning equipment, intercom, telephone.

 Physical Skills – Occasional: Lifting/carrying more than 40 lbs., equipment operation (pallet jack). Pushing/pulling 100 to 500 lbs., climbing ladders, stooping, crawling.

 Education or Experience – Minimum High school education or currently enrolled

 Environmental – working with hot equipment, working with hot grease, exposed to fatty acids and smoke, working close to heated surfaces.

Job Type: Full-time

Pay: $13.40 - $15.10 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Work Location: In person

Salary : $13 - $15