What are the responsibilities and job description for the Overnight Grocery Clerk position at Mariano's?
Replenishment Clerk
Primary Objective
Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Replenishment member, the Replenishment Clerk promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of packaged, refrigerated, frozen and dry products. The Replenishment Clerk adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines. The Replenishment Clerk is focused on driving sales through suggestive selling and promoting sales events.
Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list)
1. People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.
Outstanding Customer Service attitude Works well with all employees
Friendly, Approachable, Out-Going demeanor
Assists customers throughout the store
Team player – Demonstrates teamwork
Takes initiative to assist others
Responds to customers requests immediately
Focused on Customer Service as priority over task
Possesses upbeat, positive attitude
Accomplished SELLING professional
2. Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.
Basic product handling skills
Assists with receiving product, presentation, rotation, replenishment
Ensures in-stock position of available product
Maintains high cleanliness standards – clean as you go, inclusive of washing, cleaning, sweeping, mopping
Working knowledge of all packaged, refrigerated, frozen and dry products equipment
Demonstrates high level of operational execution
Fast paced and exhibits sense of urgency
Working knowledge of packaged, refrigerated, frozen and dry product - legal, safety, and sanitation SOP’s
Consistent execution of all packaged, refrigerated, frozen and dry product SOP’s
3. Performance Focus – Assists financial results in Sales and Shrink Management.
Accomplished SELLING skills results in additional Sales
Suggestive SELLS sales event products
Communicates code dating issues
Communicates Shrink opportunities
Monitors product quality to reduce Shrink
4. Planning Focus –
Plans SELLING product for each scheduled shift
Plans work duties appropriately during scheduled shift to accomplish all assigned tasks
Identifies department opportunities during scheduled shift and responds accordingly
Functional Requirements:
Interpersonal Skills – Mental - demonstrated success in the areas of energy, initiative, judgment/decision making, effective communications, problem solving, memorization, reading, math
Product Skills – general knowledge of all product in packaged, refrigerated, frozen and dry products department Process Skills – demonstrated understanding of all packaged, refrigerated, frozen and dry products functions Analytical Skills – basic understanding of math
Physical Skills – Frequent - ability to lift/carry 6 to 72 lbs., push/pull 300 to 2500 lbs., kneeling, squatting, turning, standing, reaching, bending. Use of pallet jack, hand jack, power jack, flatbed, box cutter, compactor, intercom system
Physical – Occasional – lifting/carrying more than 72 lbs., equipment operation (fork lift, scrubber, mop, broom) crawling, climbing ladders, walking on uneven ground, working above floor level,
Mariano’s Fresh Market Position Description
May, 2010
Education or Experience – Minimum High school education or currently enrolled
Environmental – Exposure to colder temperatures – Coolers and Freezers (-20 to 40 degrees
Job Type: Part-time
Pay: $15.85 - $16.10 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Overnight shift
Weekly day range:
- Weekends as needed
Work Location: In person
Salary : $16 - $16