Cashier

JOB SUMMARY:

The billing cashier is responsible for protecting all health information and following the Code of Conduct of Marion Health when interacting with patients, patients family, physicians, other hospital departments and any other person who may call Physicians Billing. The billing cashier is to maintain knowledge of managed care contracts, state and federal guidelines and departmental and hospital policies and procedures. They are responsible for posting and balancing all receipts from all offices daily and accurately posting insurance payments, adjustments, discounts and denial information daily. The completion of deposit forms and preparing the deposit for the Finance Department is to be done daily.

MINIMUM JOB REQUIREMENTS:

• High school diploma or its equivalent.
• Basic math skills sufficient to balance reports daily.
• One year previous medical office experience in a computerized environment. -or- Associates Degree in related field. -or- One year previous finance, account management or A/R experience.

PREFERRED JOB REQUIREMENTS:

• Knowledge of medical terminology and third party billing, CPT and ICD-10 coding.

SKILLS / KNOWLEDGE / ABILITIES:

• Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
• Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
• Excellent time management, and organizational skills.
• Ability to problem solve, multi-task in a fast-paced setting and work well in a team environment.
• Developed computer skills to include proficiency with Microsoft Office, telephone system and the ability to learn and proficiently perform computer applications related to department operations and job function.
• Excellent customer service skills.
• High degree of accuracy with concentration and close attention to detail.
• Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.

WORKING CONDITIONS:

• Typical office environment with prolonged sitting.
• Work maybe subject to interruption and occasional high stress levels.
• Works with protected health information.
• Ability to work occasional extended hours, evenings and/or weekends based on the needs of the department.

PHYSICAL AND MENTAL ACTIVITIES, TOOLS AND EQUIPMENT:

• Using personal computer and other standard office equipment.
• Repetitive wrist, finger and hand movement and lifting supplies or equipment.
• Occasional manipulation of large volumes of books, charts, reports or files.
• Lifting, pushing, pulling, walking, sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner.

Equal Opportunity and Affirmative Action Employer: Minority/Female/Veteran/Disability

Marion Health is a smoke-free environment.