Sr. Scrum Master

Markel Service Inc.
Richmond, VA Full Time
POSTED ON 3/21/2023 CLOSED ON 3/23/2023

What are the responsibilities and job description for the Sr. Scrum Master position at Markel Service Inc.?

What we look for Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace. Markel Style The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below. If you think you have these core attributes we want to hear from you. Job Summary: The Sr. Scrum Master will lead the agile team and development partners through the software development life cycle process. This would include Agile Scrum-based software development, Hybrid Agile based development along with cross functional communication, software technical project management, requirements traceability, source code control, test case management and defect tracking. The Sr. Scrum Master monitors the health of the team by managing the implementation improvements as suggested in team retrospectives and having feedback conversations with all team members on a regular basis. In the Sr. Scrum Master role, you will be a Servant Leader to your team(s), establishing and maintaining an environment where the team(s) can be effective, fostering a relationship between the team and the Product Owner as well as other dependent teams, and protecting the team from outside interruptions and distractions. The Sr. Scrum master will encourage open communication and transparency, and drive the appropriate Agile methodologies (Scrum/Kanban, etc.), while focusing on predictability, quality delivery, continuous improvement of the team and overall execution. Responsibilities: Serves as Scrum Master for 2-3 teams coordinating and facilitating standard Agile ceremonies Is prepared for and actively participates in applicable SAFe ceremonies (s2, PI planning, etc.) Ensures team is prepared for and facilitates planning and dependency negotiations during Sprint and Program Increment (PI) Planning Proactively monitors and drives delivery goals for the sprint and the program increment Understands team(s) domain, the specific Epics/Features the team(s) are working on and upstream/downstream dependencies to the extent you can speak to it at a high level and recognize impacts. This may include dependencies, financial impact, need for end to end testing, etc. Proactively engages with other Scrum Masters or Teams to mitigate risks or dependencies Proactively identifies impediments and drives resolution using appropriate channels, escalating if required Introduces new and advanced practices to improve teams delivery Is a Servant Leader, motivating the team(s) and shielding them from disruptors and unnecessary noise Partners with Product Owner to improve the overall team health and Agile maturity Coach’s team(s) to the next level of agile and helps to increase its efficiencies and effectiveness, with timely contributions to team members’ success Maintain and track metrics of your team’s health and progress and share with the team to discuss areas of opportunity Enables and encourages the team to be open and transparent Ensures team adherence to controls and governance/standards set by the Agile Release Train Drive consistency and adherence to standards for tracking work in Jira and audit readiness of document repositories Proactively seeks and participates in learning opportunities or ways to share own knowledge such as Communities of Practice, classroom training and independent study to further develop self and community Basic Qualifications Bachelor’s degree Scrum Master Certification 3 Years hands-on software delivery experience in an Agile environment 3 Years Agile Scrum or Kanban experience 2 Years working experience with Scaled Agile and managing dependencies across multiple teams in or outside the Agile Release Train (ART) High-level understanding of software architecture and software delivery lifecycle to provide context of teams work to management as needed Great skills and knowledge with facilitation, coaching, mentoring, scrumming distributed teams, conflict resolution, continual improvement and empowerment Previous experience on Infrastructure teams or project Preferred Qualifications Bachelor’s degree in Computer Science or equivalent experience 3 Years working experience with Scaled Agile on an Agile Release Train SAFe certified (or other scaled agile frameworks) Working understanding of Insurance Choose Markel: Innovative hybrid work model * A diversity and inclusion focused employer * Exceptional base salary and bonus structure * Comprehensive benefits which include PTO, medical, dental, vision, 401K and more * Growth opportunities to advance your career* Ongoing coaching and career development * Fast paced, high performance environment *Profitable Fortune 300 company in business since 1930. Must be authorized to work in the U.S., and not require sponsorship now or in the future Please note: Markel has a phased approach for re-entry into our buildings that is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/ governmental requirements and recommendations. Effective 10/1/21 we have implemented a hybrid return to work strategy that allows for three days in the office every week. “Why work for us?” Diversity and inclusion Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world. Community involvement Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising. Commitment to open doors Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style—some of our best ideas start from a conversation between a manager and an employee. Entrepreneurial spirit As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel. Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers & Insurance Jobs | Markel Corporation. No other URL should be trusted for job listings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com. Markel Corporation (NYSE – MKL) a fortune 500 company with over 70 offices in 20 countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. In each of our businesses, we seek to deliver innovative products and responsive customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of the customer experience. Find out more by visiting our websites: www.markel.com www.statenational.com USA: Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
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