Mobile Team Lead

Job Description

MarketSource is currently searching for a full-time Sales Lead to work at Target Tech. This position is designed to increase sales and revenue within the wireless ecosystem: electronics, mobile phones, accessories and digital service.

As a full-time Sales Lead you will be responsible for proactively approaching customers within Target and assisting in various wireless products and accessory sales while providing extraordinary customer service.

Key Responsibilities:
Sales:

• Driving sales productivity and customer satisfaction within Target Mobile retail locations on various wireless products, accessories and services to customers
• Engaging in side-by-side selling with retail associates
• Growing the Target Mobile's wireless division sales performance and other key metrics through sales, training and marketing promotions
• Developing and managing in-store promotions, and coordinating with appropriate personnel
• Implementing and managing wireless sales events in retail locations
• Creating product and brand awareness for various wireless products
• Communicating competitive knowledge and advantages of various wireless carriers products and services
• Effectively communicating various wireless carriers plans, features, products and services to customers
• Creating first-rate customer experiences
• Supporting select retail outlets in assigned geographical territory

Training and Coaching:

• Providing customer service consultation within retail locations
• Coaching for content and skill improvement to the retail store management and sales associates
• Providing positive reinforcement and adult learning techniques to promote learning and skill improvement
• Maintaining sound knowledge of multiple carriers wireless products and services
• Attending requested training sessions and conference calls
• Reviewing new product and service offerings from Target Mobile
• Establishing and managing critical relationships within Target Mobile
• Developing and managing positive business relationships with retail store management and employees
• Serving as a point of escalation for questions or issues including individual customer issues

Merchandising:

• Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance
• Increasing visibility of wireless carriers products and services
• Restocking merchandise as needed and allowed

Why MarketSource:

• Flexible work schedules and opportunity to obtain additional hours
• Competitive pay
• Continuous on-line and in-store training
• Advancement opportunities

Job Requirements:

• Must be 18 years or older
• Excellent communication skills
• Flexibility to work weekends
• Must pass a Motor Vehicle Check for positions that travel to multiple locations daily
• Ability to take complex technology to simplified consumer value proposition

Additional Information

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, dental & vision

• 401(k)/Roth

• Insurance (Basic/Supplemental Life & AD&D)

• Short and long-term disability

• Health & Dependent Care Spending Accounts (HSA & DCFSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.

Job Category

Retail Sales

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location