What are the responsibilities and job description for the Sales Training Manager - Dropbox - Hybrid position at MarketStar?
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Sales Trainer - Dropbox
Location: Ogden, UT - Hybrid
About MarketStar:
Rated as one of the Salt Lake Tribune’s Top Workplaces in 2019, 2020, and 2021, MarketStar is one of Northern Utah’s largest private employers and has offices in Ogden, Salt Lake City, and Dublin, Ireland. Our employees have helped launch, sell, and support thousands of products and services on behalf of the biggest and brightest companies in the world!
We are excited to have you apply to work with us! “You Belong” is one of the MarketStar values and we look forward to you finding belonging and purpose here with us. Another MarketStar value is “We Care” which means that we care about you, your career, and your family. We look forward to the possibility of having you on our team!
- Childcare Reimbursement – 50% up to $5000 annually
- Healthcare Coverage: Medical, dental, vision (First day of following month)
- 401k Match: 100% pre-tax match on the first 3%, 50% pre-tax match on the following 2%
- Paid Time Off: 4.5 weeks total PTO 7 Paid Holidays
- Paid Family Maternity/Paternity Leave: Up to 6 weeks (eligible after 1 year of employment)
- Tuition Reimbursement: $2,000 semi-annually ($4,000 aggregated over a full calendar year)
- 0% interest Hardship Loan Program
About the Sales Trainer - Dropbox:
MarketStar is seeking a Sales Trainer to collaborate in our Ogden, UT office. The Sales Trainer handles creating and delivering training content for one of the premiere cloud storage platforms to our new hire and tenured sales representatives, managers, and support staff. The Trainer will interface with various external and internal stake holders to ensure an accurate representation of our vision and strategy in the training environment.
The Sales Trainer will work with the Training Manager in developing, creating, and implementing training based off best practice sales processes and procedures. The ideal Sales Trainer candidate is a team-oriented driven individual who possesses a foundation in instructional design and delivery. They assure our training experience is relevant by adapting delivery methods to class needs, keeps up to date with the latest product knowledge, and thrives in a collaborative and feedback-based environment.
Advance your career by representing an industry leader in cloud-based file storage and collaboration!
What will you do?
- Delivers new hire training to onboarding sales representatives via in-person, virtual video based, one-on-one, and group sessions across international regions
- Designs and manages training content using various design platforms
- Proactively identifies challenges and issues faced by managers and front-line employees where training processes/content could be improved
- Use an LMS to enroll learners, track learning paths and training progress
- Strategizes with sales managers to address training needs and areas of opportunity
- Partner closely with subject matter experts to build dynamic proprietary content
- Provides feedback on trainee performance and growth
- Works with cross-functional stakeholders, both internal and external clients to achieve program initiatives
- Pivot training delivery based on feedback from internal and external clients
- Perform other related duties as assigned
Desired Attributes for Success:
- Background in corporate or sales training
- Ability to adapt delivery to adult learning styles
- Direct, B2B, chat, or tele-sales experience required, previous cloud solution experience preferred
- Previous experience with LMS and CMS platforms
- Internal applicants must be exceeding metrics in current position
- Bachelor’s degree or equivalent experience preferred
- Excellent verbal, written, interpersonal, and organizational skills,
- Scheduling and coordination experience a plus
- Maintain positive and energetic demeanor to promote learner engagement
- Proficient in Salesforce, Microsoft Office, and Google products (Gmail, Forms, Sheets, etc.)
- Adobe Creative Suite, Articulate 360, and Camtasia experience preferred
- Results oriented with the ability to motivate others and drive performance
- Must have an adaptive management style and the ability to work at micro and macro levels
- Ability to multitask and successfully operate in a fast paced, team environment
- Must adapt well to change and successfully set and adjust priorities as needed
- A training delivery assessment will be conducted as part of the interview process
MarketStar does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where MarketStar does business.
