What are the responsibilities and job description for the Food and Beverage Manager - Franchised position at Marriott International?
Job Category Food and Beverage & Culinary
Location Epicurean Hotel Autograph Collection, 1207 South Howard Avenue, Tampa, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.
At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredient to our recipe.
Maintain compliance with Epicurean Hotel and Mainsail Lodging & Development company core values
Create a positive atmosphere for guests and team members
Manage the day to day operations, ensuring quality service standards are met and the guest experience is exceptional
Prepare all F&B team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the General Manager and Human Resources when required
Review staffing levels to ensure exceptional guest service and operational needs are met and financial objectives are being met
Maintain regular attendance in compliance with Epicurean Hotel and Mainsail Lodging & Development’s policy, following a schedule which will vary according to the needs of the hotel
Maintain accurate payroll for all team members within the department. Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly.
Participate in required meetings to include: Departmental, Staff, Manager, and any other meetings.
Maintain high standards of personal appearance and grooming which includes wearing proper professional attire
Comply with all safety standards and regulations to encourage safe and efficient hotel operations and OSHA guidelines
Respond to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfaction
Assist servers, server assistants, and hosts on the floor during meal periods and peak times
Supervise daily shift operations working with the Assistant Restaurant Managers
Conduct daily huddles at every shift to inform team of the hotel happenings
Conduct monthly meetings with department to review scores, training, and any hotel / department items.
Uphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standards
Maintain service and sanitation standards in restaurant, bar/ lounge, and room service areas in compliance with the state regulations
Ensure team members are aware of all applicable laws regarding alcoholic beverages.
Ensure compliance with all F&B policies and procedures by training, supervision, hands on approach, and follow- up
Control costs by conducting daily / monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service
Monitor beverage staff to ensure proper portion control and maintain low beverage cost
Assist in the planning and adjusting of menus by consulting with the Executive Chef, include estimate of F&B costs
Monitor dining room floor and assist where needed
Conduct table touches during meals and/or upon guest departure to solicit feedback on the service, quality of food, and the overall impression of the experience to make adjustments when necessary
Ensure guest privacy and security by correctly following hotel procedures
Train, motivate, coach, counsel, and discipline all F&B team members according to the Epicurean Hotel standards
Promote open lines of communication with all management and team members and maintain a professional work environment
Ensure team members are treated fairly and equitably, prioritize team member retention
Monitor and track team member performance to ensure a “whole picture” review session
Conduct annual team member reviews
Respond to emergency situations using information contained in Safety Data Sheets; keep SDSs current and easily available
Maintain and monitor “Lost and Found” procedures and policies according to standards
Other duties as assigned
Qualification Standards
Education & Experience
Minimum 5 years F&B management
Fine dining and wine knowledge a must
Micros and Open Table knowledge preferred
Physical Demands
Ability to sit or stand for extended periods of time
Ability to communicate clearly
Ability to lift, bend, and carry 20 lbs.
Corrected vision to normal range
Ability to drive/transport self and others
Ability to travel on occasion for meetings
Ability to work long hours as needed
Mental Demands
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction and provide direction to others
Manage differing personalities within the office, the hotel and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Benefits:
Full-time Associate Benefits:
– Medical, Dental, & Vision
– HSA & Flexible Spending Account Options
– Basic Life & Disability Plan Options
– 401K Retirement Plan
– Paid Time Off
– Holiday Pay
– Career Training & Development Opportunities
– Tuition Reimbursement
– Bereavement Leave
– Employee Assistant Program (EAP)
– Jury Duty (May vary by state)
– Employee Discounts
– Employee Referral Bonus
– Free meals for all full-service hotel employees
Part-time Associate Benefits:
– All above-listed benefits except for Medical Insurance and Holiday Pay
This company is an equal opportunity employer.
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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
