Salary Job Openings

Customer Relations Coordinator

Marriott Ownership Resorts, Inc.
Captain Cook, HI Full Time
POSTED ON 3/6/2020 CLOSED ON 4/3/2020

Job Posting for Customer Relations Coordinator at Marriott Ownership Resorts, Inc.

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.  

What's in it for you?

  • Hotel and resort discounts
  • Immediate 401(k) Company match up to 6%
  • Growth and development opportunities
  • Positive work environment  

What will you do?

  • Conduct pre-arrival calls to guests coming on a promotional package.
  • Engage with guests and provide elevated customer service by phone.
  • Effectively communicate the benefits of the guest's vacation package and confirm details.
  • Provide the highest level of service to suggest local attractions and restaurant recommendations  .
  • Provide effective problem resolution techniques if applicable  .

What are the requirements?

  • Enjoy talking with guests by phone
  • Excellent written and verbal communication skills
  • Local area knowledge  
  • Computer skills
  • Flexible schedule, including the ability to work weekends and holidays

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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Salary.com Estimation for Customer Relations Coordinator in Captain Cook, HI
$46,646 to $60,578
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