What are the responsibilities and job description for the Behavioral Health Medical Records Coordinator position at Mary's Center?
Job Details
Level: Entry
Job Location: Kalorama Behavioral Health Center - Washington, DC
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: Day
Job Category: Admin - Clerical
Job Details
Mary's Center is committed to promoting diversity, equity and inclusion (DEI) within our organization and the communities we serve. We embrace diversity of experiences, ideas, and individuals, and seek to bring a diverse group of candidates to the table.
Important Note: Mary’s Center is mandating the COVID-19 vaccine booster for all staff.
The Behavioral Health Medical Records Coordinator plays an integral role at Mary’s Center by managing all incoming and outgoing mail requests and related medical records documentation.
Reportability
This position will report to the Quality Assurance Manager.
Essential Duties & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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Maintain and organize medical record data in eCW for the Behavioral Health Department
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Review all Release of Information (ROI) requests and follow all internal behavioral health procedures to include maintaining confidentiality and privacy of records
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Manage all email communications between requesters of records and staff associated with medical record requests. Manage all communications and ROI requests through e-sign genie.
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Communicate, when necessary, with all Mary's Center medical records department staff.
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Responsible for answering, logging, and responding to all medical records phone calls.
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Retrieve and respond to all medical records voicemail system messages
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Assist with all Behavioral Health audits by pulling and duplicating records as needed
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Retrieve and distribute all incoming faxes for the BH department
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Scan and implement a scanning procedure for all incoming documents into eCW
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Process all medical records requests with consultation as needed.
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Perform other administrative duties as necessary to enhance the efficiency and quality of Behavioral Health operations.
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Maintain consistent communication of each ROI request with Director of Clinical Services for Behavioral Health.
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Provide administrative support to Quality Assurance Manager and Behavioral Health Department
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Assist with DBH (Department of Behavioral Health) and COA (Council on Accreditation) Recertification process
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Ensure all activities are HIPAA compliant (Health Insurance Portability and Accountability Act)
Qualifications
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience – Requires a minimum of High School Diploma or GED equivalent. Associates Degree preferred. Requires two (2) years of administrative experience preferably in a medical clinic/office. Must be bilingual in Spanish and English. Must have a thorough understanding and working knowledge of patient/client confidentiality issues and HIPAA (Health Insurance Portability and Accountability Act)
Physical Demands – Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to thirty (30) pounds.
Work Environment – Mostly in a typical office and/or home setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions.
The Benefits:
- Health Insurance: medical, dental & vision – plus retirement options through 403(b) contribution and investment opportunities
- 25 days of paid leave annually (in addition to paid holidays), plus 5 educational days
- Tuition reimbursement of $2000/year towards education assistance and professional development
- Transportation subsidy via metro & bus
- Employee Assistance Program (EAP)
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