Licensing Clerk

This position performs clerical work to issue business and marriage licenses in accordance with department procedures, Annotated Code of Maryland, and using the Elicense and MiM (Marriage in Maryland) programs. Work is performed under moderate supervision.

Assists the public in person or by phone with inquiries concerning issuance of select licenses and applications.

Calculates fees, applicable state or county penalties, and verifies county tax status; refers public to appropriate county or state office or website to obtain additional information.

Processes marriage license applications, issues licenses, and provides information regarding, as well as performs civil marriage ceremonies.

Performs notary procedures and administers oaths of various offices.

Accepts passport application and verifies information; collects proper documents and fees for passports and forwards to Passport Acceptance Agency.

Completes paperwork, enters and verifies data and collects fees for various licenses and applications.

Prepares certified copies of records.

Records military discharges and foreign marriages.

Reconciles cash register drawer at the end of the day.

Education: High School diploma (or GED equivalent).

Experience: One (1) year of general clerical experience.

Note: A Bachelor?s Degree may substitute the required work experience.

A Paralegal/Associates Degree or 60 college credits may substitute the required work experience.

A Paralegal Certificate may substitute the required work experience.

Knowledge, Skills & Abilities: Knowledge of genera office practices, procedures, and equipment. Judicial policies, procedures, and forms. Customer service etiquette.

Ability to use standard office and business equipment including, but not limited to, personal computers, word processing, spreadsheets, database software, copier, microfilm machine, register, scanner, fax machine, etc. Use and maintain alphabetical and numerical filing systems. Communicate clearly, tactfully, and effectively with judges, the public, police agencies, attorneys, and other court officials and personnel, both verbally and in writing. Understand and carry out complex verbal and written instructions. Exercise independent judgment in interpreting and applying appropriate policy, procedure, rule, law, and/or regulation to a situation. Multitask, adjust to situations quickly, set priorities, and handle pressure in a fast-paced environment.

This position does not have formal supervisory responsibilities over other employees.

This position involves sedentary work, exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time; walking and standing are required only occasionally.

This position works in an office or similar indoor environment and is not substantially exposed to adverse environmental conditions. Employees sometimes encounter individuals with known criminal or mental health backgrounds.

The Maryland Judiciary is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation for an interview should request the accommodation when notified of a request to be interviewed. Applicants must be United States citizens or eligible to work in the United States.