IT Business Applications Analyst

IT Business Applications Analyst
Executive Bureau
Information Technology Division

The IT Business Applications Analyst is a member of the Business Applications Team, responsible for requirements gathering, facilitating, solution designing, documentation, and training for the Attorney General's Office (AGO) Enterprise Business Applications. This is an entry-level opportunity for an eager learner who has a can-do attitude and is looking to expand her/his IT skills.

Duties and Responsibilities: The IT Business Applications Analyst is responsible for the analysis, testing, and training of the AGO Matter Management Platform. Duties include, but are not limited to:

Provide end user training;
Gather and document business requirements via group sessions;
Maintain relevant and current knowledge within assigned technical fields;
Keep Product Owner and team updated on progress;
Work closely with the Product Owner to support her/his vision, goals, and priorities;
Other duties, as needed.

Position Type: Full-Time/Exempt

Salary: $55,000

When applying for this position, you will be asked to provide a cover letter and resume.

The application deadline for this posting is April 14, 2022.

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041.

Inquiries regarding position & status may be made to:
Kevin Coluci, Chief Information Officer
Information Technology Division
(617) 963-2008

The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.


Job Qualifications:

Position Requirements:

Enjoys leading group discussions;
Bachelor's degree or related experience;
0 - 3 years of Business Analysis experience;
Team player with an empathetic and growth mindset;
Ability to communicate with business analysts, as well as solution designers and developers;
Strong analytical and troubleshooting skills;
Ability to manage multiple projects;
Ability to work in an Agile environment, specifically using the Scrum framework;
Ability to self-manage while working transparently;
Strong communication skills.

Desired Technical Skills and Experience:

Reporting and Analytics;
Understanding of Agile/Scrum project management;
Microsoft Office 365, SharePoint, Salesforce, Visio.

The successful candidate will be able to demonstrate a connection and commitment to the people and communities we serve, and an interest in supporting a respectful and inclusive work environment.

Please Note: COVID-19 vaccines are required of all AGO employees. Absent an approved medical or religious accommodation or pregnancy exemption, all new hires must be fully vaccinated prior to beginning employment with the AGO. Additionally, new hires are required to receive their first booster shot prior to the start of their employment, or within 30 days of eligibility, absent an approved medical or religious accommodation or pregnancy exemption. Our hybrid model includes some telework days for most positions.