What are the responsibilities and job description for the Assistant Manager position at Massage Envy?
Overview
Can you bring out the best in everyone you meet? This is a job that needs an inspiring individual. A confident communicator. A level-headed leader that can multi-task and get things done. Someone special who can keep Massage Envy Clermont running like a well-massage-oiled machine.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
- Benefits that help you take care of you include 401(k) matching, employee discount, Paid time off, referral program, bonus compensation package based on success of clinic
What We'll Accomplish Together
As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. You are the connector between the franchise owner, franchise staff, and clients -- bringing everyone together to work cohesively toward that goal. Daily work in this role includes:
- Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
- Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.
- Own the success of an all-star location where clients want to be, and service providers want to stay.
- Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
- Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all Massage Envy brand standards and protocols (including any local and state licensing laws for massage therapists and estheticians).
- Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
What it Takes to Succeed
We Believe Our Differences Make Us Better - We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
