What are the responsibilities and job description for the Manager position at Massage Envy?
Overview
Do you love helping others?
Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we want you on our team at Massage Envy St. Cloud! As the manager at our St. Cloud location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:
Responsibilities Include:
- Oversee and manage the day to day operations of the location and ensuring excellent service is provided to our members and guests.
- Ensuring membership sales and active membership growth goals are met each month.
- Managing a staff of over 20 employees (front desk associates, massage therapists, and estheticians)
- Manage the training, monitoring, and coaching the performance of our Front Desk Associates.
- Creating and monitoring staff work schedules and handling human resource functions.
- Handling the employee hiring, training, performance evaluation, resolving concerns, as well as record keeping.
- Maintaining a clean, safe, and professional environment for employees and our clients.
- Carry on the culture of our location to reflect our company's core values of optimism, gratitude, excellence, consitency, and empathy.
Ideal Candidate:
- Has experience working at a Massage Envy or similiar business as a manager or assistant manager
- Has experience with managing a business where memberships are sold
- Holds a strong customer service orientation and can effectively communicate with our members and guests, prospective clients, and employees.
- Possess great leadership and can motivate staff to achieve goals.
- Can develop a strong team culture.
- Maintain client confidentiality.
- Has the ability to identify and solves problems, set goals and expectations, delegate responsibilities, and lead the staff.
- Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state lilcensing laws and regulations related to general business operations.
Benefits:
- $55,000/year salary
- Commissions for membership sales, retails sales, and enhanced therapy sales
- Monthly and bi-annual bonuses
- Paid Time Off
- Medical Coverage
- Dental, Accident, Short-Term Disability, Long-Term Disability, and Life Insurance
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
To Apply:
If you feel that you are the right candidate for this position, we would love to hear from you! Our interview process includes two separate interviews. One interivew with the General Manager and a second interview with the Director of Operations.
Please send a resume with your application.
You may also email Steven directly at: steven.knott@massageenvy.com
If you're ready to lead the charge to help people feel their best, we can't wait to meet you!
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
Salary
$55,000Salary : $55,000 - $0