Manager

Overview

Franchise Assistant Manager - Massage Envy, Grand Junction, Colorado

Do you have a passion for helping others? Are you an empathetic leader who naturally inspires and uplifts those around you?

If so, we want to meet you! Since 2002, Massage Envy has set the standard for massage and skincare services.  We’re searching for just the right person to join our team at Massage Envy Grand Junction. As the Franchise Assistant Manager at our clinic, you’ll play a pivotal role in leading and supporting a team of dedicated wellness professionals, all committed to delivering an exceptional client experience every single day. Join our team of like-minded individuals who believe in the power of self-care—and help us continue to make a difference in the lives of our clients and community!

Massage Envy is the nation’s leader in massage and skincare services, and as the Franchise Assistant Manager, you’ll have a vital role in ensuring the clinic operates at its absolute best. Your leadership will create a positive, energized environment where staff can thrive and every client leaves feeling refreshed and energized. Here’s how you’ll make that happen:

What We're Looking For:

A team is only as strong as its leader, and we’re searching for someone who can bring out the best version of each employee. The ideal candidate is:

• An Empathetic Leader: You understand people. You know how to connect, inspire, and motivate. With proven experience in management, marketing, sales, or retail, you thrive on helping teams succeed. While a college degree is preferred, your leadership and passion speak louder than any credential.
• Detail-Oriented and Driven by Results: You’re always aiming higher. Setting and achieving performance goals comes naturally, and you know how to analyze business data to drive improvements. Your innovative ideas are grounded in experience, and you're always thinking ahead.
• A Master Communicator: Whether with clients, staff, or the franchise owner, you build trust and positive relationships. You’re great at navigating challenges, resolving conflicts, and keeping everyone aligned with the clinic’s goals.
• A Calm, Strategic Problem Solver: You keep your cool when challenges arise. Quick on your feet, you make smart decisions that earn the respect of those around you, maintaining balance and fairness in every situation.
• An Inspired Team Builder: You know how to set clear expectations and lead by example. You’re passionate about providing ongoing training, coaching, and mentorship, helping your team grow both professionally and personally

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Key Responsibilities:

• Inspire and Lead: Rally a team of massage therapists, estheticians, and customer care professionals to deliver a consistent, high-quality experience for every client.
• Client Experience: Ensure a seamless experience from appointment booking to service completion, handling any issues with grace and efficiency.
• Team Development: Mentor, guide, and support your staff, ensuring they are motivated and set up for success in their roles.
• Clinic Operations: Oversee the day-to-day management of the clinic, including scheduling, financial tasks, inventory management, and compliance with regulations.
• Sales & Performance Goals: Drive membership sales and retail promotions, working with the franchise owner to set and achieve performance targets.
• Culture Building: Foster a positive work environment where employees feel valued, motivated, and connected to our mission of self-care.

Day-to-Day Responsibilities:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

What We Offer:

In addition to making a real difference in the lives of clients and your team, you’ll enjoy benefits that support your well-being and professional growth, including:

Compensation:

We reward hard work with a healthy compensation plan, including:

• Base Salary: $50,000 – $60,000 annually, depending on experience.
• Performance Bonuses: Monthly bonuses based on personal, clinic and staff performance, which are determined by strategic key performance indicators.
• Healthcare benefits: Employer-paid medical program through Appleton Clinic after 90-day period.
• Vacation & Personal Time Off: Enjoy vacation/personal time off after six months of employment.
• Retirement Plan: Participate in our 401(k)-retirement plan with a 3% matching employer contribution after 90 days of employment.
• Employee Perks: Free employee membership valued at $1,560.00 and employee discounts on retail products.
• Employee Assistance Program (SupportLinc): Access resources for short-term counseling, legal services, financial expertise, and more.

Why Massage Envy Grand Junction?

At Massage Envy Grand Junction, we believe that everyone deserves to feel their best, and we’re committed to taking care of our employees just as we care for our clients. We offer a welcoming, supportive environment where differences are valued, and we never unlawfully discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are an individual who appreciates the value of whole-body wellness and wants to be a part of changing people’s lives for the better, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

Job ID

Salary : $50,000 - $60,000