Aftermarket Services Technician

Work Conditions:

• Monday to Friday, 8 hour days - Flexible hours available
• Work is primarily performed indoors.
• Some travel to customer sites to perform service as required.

Responsibilities:

• Execute in-house repairs and refurbishment of Master Flo Valve products
• Conduct light field service as required
• Provide production support as required

Duties Include:

• Perform tear down and inspection of customer valves and actuators
• Provide assessment of component’s condition and recommendation for replacements or upgrades
• Complete Product Evaluation Report (ES 06-000-001) and submit to Aftermarket Coordinator for quoting and evaluation by the customer
• Identify priorities and maintain a work schedule with the Aftermarket Coordinator to ensure all repairs are processed in a timely manner for all customers
• Liaise with other departments on customer service and repair issues as applicable
• Services all customer surface valve and actuator repairs in shop. Perform light field service work occasionally as required
• Ensure tools are clean, functional and organized for shop and truck
• Ensure calibration of measurement devices and tools is always up-to-date
• Maintain an ongoing count of inventory level of parts and tools reserved for Aftermarket Services
• Assist Production during down times in all aspects of new products
• Be available for emergency calls to assist customers as required

Qualifications:

• Experience in a mechanically inclined job is required. For example: automotive mechanic, construction, or assembly line work.
• Mid to high dexterity and mobility for physical handling of products is required.
• Experience with hand tools is required.
• Ability to occasionally travel to customer site (must be able to obtain required tickets) is required.
• Valid Alberta Driver’s License (must provide a Driver’s Abstract) is required.
• Knowledge/experience with valves, choke valves, and control valves is an asset.
• Knowledge of electric, hydraulic and pneumatic valve actuation is an asset.
• Computer proficiencies in standard office programs is required. Experience with specialized data base programs is an asset.
• Subject to Drug and Alcohol testing as required by our clients for site access.
• Effective written and verbal communication skills
• Effective organizational abilities and attention to details
• Excellent (internal and external) customer service skills
• Ability to work under mid to high operational deadlines and demands
• A commitment to workplace health and safety

Master Flo offers a competitive salary, profit sharing and a comprehensive benefit program to prospective employees, as well as the opportunity to work in an entrepreneurial environment, characterized by continued growth and strong business results.

We thank all applicants for their interest. However only those candidates identified for further consideration will be contacted.

*Only permanent, full-time employees qualify for RRSP and Profit-Sharing Incentives.