Manager, Program Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Manager, Program Management

Overview

Reporting to the VP, Business Administration, you will assist with enhancing the ONE organizational brand and culture in alignment with our strategic priorities, organizational vision, and company priorities. You will also play a part to ensure that the CTO ONE organization, talent, and capabilities are optimized most effectively.

In this role, you will be heavily engaged with the ONE senior leadership team and will work cross-functionally with a multitude of stakeholders in and outside of the CTO ONE organization.

Role

Contribute to a wide range of projects that span across multiple areas within the ONE organization to driving employee engagement, culture transformation, and organizational enhancements.

Assist with building ONE brand awareness with a focus on technology and innovation through storytelling and additional internal marketing channels.

Provide additional support to the Chief Technology Officer and technology leadership team on executive presentations, internal communications, and other executive priorities as needed.

Assist with the facilitation of updates for the CTO ONE strategy.

Assist with developing a continuous learning culture through training and knowledge sharing opportunities.

Adapt to shifting goals and activities while managing multiple activities in parallel.

Build and cultivate strong internal and external relationships within and outside of TeamONE.

Seek feedback from internal customers for continuous improvement.

All About You

Demonstrated commitment to diversity and inclusion.

Successfully lead cross-functional projects from start to finish.

Comfortable working in a fast-paced, ambiguous environment.

Creates the correct sense of urgency for delivery.

Ability to communicate to leadership teams, peers, and other staff utilizing presentation, facilitation, and communication skills (both verbal and written).

Familiar with managing Microsoft Teams Sites, Channels, and Sharepoint sites.

Familiar with developing training and other internal content (i.e. video production used for vlog posts, etc.)

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
  
  
  

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.